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Hello and welcome,
Follow the instructions below please.
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the attachment SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Open the file, then copy and paste its content in your next reply.
Restarted computer
Checked windows update which installed one update successfully. - screen capture attached.
Ran SFC/scannow which reported corrupt files unable to fix. - screen capture attached.
I cannot open CBS.log to add to zip and attach here? message says access denied.
Follow the instructions below please.
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the attachment SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Open the file, then copy and paste its content in your next reply.
Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
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