SFCFix Help - Failed to get store name from identity name with return code 2

[djwwragg]

Hi,

I was wondering if anyone out there can help me with this. I am currently repairing a Windows 7 32-Bit laptop. I was able to run the sfc /scannow. Howver it returned errors saying that some errors could not be fixed. I have run SFCFix.exe and have the following output:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-06-03 12:12:54.220
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.








AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component prnhp003.inf and file I386\hpzlaw71.dll. File is reported as corrupt by SFC.
CORRUPT: I386\hpzlaw71.dll of component prnhp003.inf.




CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-s..lpaper-architecture_31bf3856ad364e35_6.1.7600.16385_none_7d726b356f4d064c\img16.jpg
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-s..pt-regedittools-adm_31bf3856ad364e35_6.1.7600.16385_none_6a53cb4666b118c2\Shell-CommandPrompt-RegEditTools.admx
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-shell-grouppolicy_31bf3856ad364e35_6.1.7600.16385_none_1590ffd752297581\Sharing.admx
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-shell-grouppolicy_31bf3856ad364e35_6.1.7600.16385_none_1590ffd752297581\ShellWelcomeCenter.admx
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-sidebar-adm_31bf3856ad364e35_6.1.7600.16385_none_aa6a599290a18984\Sidebar.admx
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-snmp-adm_31bf3856ad364e35_6.1.7600.16385_none_08e68ca3da949cee\Snmp.admx




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 7
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-06-03 12:15:30.143
----------------------EOF-----------------------

If anyone can help fix these issues that would be very much apreciated.

Kind regards

Dave

 

[Sysnative Windows Update]

Hello and welcome to Sysnative!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.