SFCFix crash

[nigelhughes]

Hi,

I first noticed my inability to create a Windows (10) Restore point and then noticed that there was no history of restore points either. Looking through the event log I noticed that there were several errors related to Windows Update not being able to run. I ran a chkdsk and some errors were corrected. (See attached event file.) I have run a sfc /scannow and it found several problems it could not fix. I have run Malware Bytes and cleaned some malware of the computer and SuperANTISpyware and cleaned everything it found. The local harddrives were then scanned with Avira but this completed finding nothing. Most recently I have run sfcFix but this crashed. Attached is also the SFCFix.txt file and a zipped CBS Log folder. Could I please have help in knowing if the SFCFix tool is able to help correct my apparently corrupted Windows install?

Thanks heaps in advance,
Nigel.

 

[zcomputerwiz]

Hi there Nigel,
Let's replace the corrupt file.

2016-11-22 05:41:55, Info                  CBS    
=================================
Checking System Update Readiness.

(p)	CSI Payload Corrupt			amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_10.0.14393.0_none_c7386daaa0559849\Snipping Tool.lnk
Repair failed: Missing replacement payload.

Summary:
Operation: Detect and Repair 
Operation result: 0x800f081f
Last Successful Step: Entire operation completes.
Total Detected Corruption:	1
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	1
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 1378 seconds.

2016-11-22 05:41:55, Info                  CBS    CheckSur: hrStatus: 0x800f081f [CBS_E_SOURCE_MISSING], download Result: 0x800f0948 [CBS_E_SOURCE_MISSING_FROM_WU_CAB]
2016-11-22 05:41:55, Info                  CBS    Count of times corruption detected: 1

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   
   Dism /Online /Cleanup-Image /RestoreHealth
   
   
3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
   
   C:\Windows\Logs\CBS\CBS.log

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.