SFCFix could not fix 2 corruptions on new Windows 8.1 i.e "tc.app.json" telemetry.AS

[kevinclarke]

SFCFix could not fix 2 corruptions on new Windows 8.1 i.e "tc.app.json" telemetry.AS

Dear Forum,

I have anew built windows 8.1, Installed windows 8 and then upgraded to 8.1 via Microsoft free upgrade.

SFC /Scannow reports corruptions which it cannot fix, so I ran SFCFix and the following is now reported:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-19 19:04:32.073
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-19 19:13:09.569
----------------------EOF-----------------------

I have also attached the sfcdetails file which I generated from doing a findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Any help with this would be greatly appreciated.

Kind regards
KevinC

 

[BrianDrab]

Re: SFCFix could not fix 2 corruptions on new Windows 8.1 i.e "tc.app.json" telemetr

Hi and welcome to Sysnative. This is a common corruption being caused by a Microsoft update. It shouldn't prohibit the functioning of Windows Update however.
The Tech Cookbook – Windows 8 update (KB3022345) causing corrupt files

Please do the following to resolve.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix log
2. CBS Log