[SOLVED] sfcfix cannot repair- 16 missing packages-surt

H

Harddrive52

Contributor
Joined
Mar 12, 2015
Posts
11
Updates for Windows 7-x64 was having issues so I ran sfc /scannow, which said it could not repair the missing files/packages.:huh:
I then ran SFCFix, which said it would download a 20MB file to repair with. It then created a logfile and said to come here and get help.

I am attaching the last SFCFix log below...

Thank you so much for your time.

Harddrive52
 

Attachments

Hi Harddrive52 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Aura said:
Hi Harddrive52 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)[/QUOTE

Thank you for the quick response, Aura.

I have run the SURT, and have attached it below.

Thanks again...
Harddrive52
Click to expand...
 

Attachments

Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
The SURT fix worked. Moving on. Follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
I was able to download it :) Your CBS.log is clean, can you try to install the updates again?
 
Helllo Aura,

I'm happy to report that all Windows Updates have now been successfully installed without a hitch.
Thank you so much for all of your expertise. This website provides a much needed service to those of us in need, without which, our only known solution might very well be to
re-install our machines.

In a day or so, I will reference this topic and make a donation to this site...without which, sites like these, whose help is provided by volunteers...cannot operate.
Keep up the great work!

Thank you again for all of your help!

Harddrive52 :thumbsup2:
 
Glad to know that your issue has been solved Harddrive, and thank you for your kind words of encouragement :) You're very welcome!
 
Aura,

Thank you for the great job you did in providing the fix for my desktop.

I have found my way back to Sysnative to make a donation, for the great help that this site; with it's many volunteers, provide.
Sysnative.com has 'saved' me more then once, when it came to corruptions in my system 'store' folders...
I must say that I truly appreciate not having to re-install Windows, thanks to this site.

Keep up the good work,
Harddrive52
 
Hi Harddrive! :)

Thank you for your kind words and the donation, it's really appreciated here :) And you're welcome, we're always here ready to help you with your Windows Update issues (and BSODs, and Windows) if needed!
 
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