SFCFix cannot automatically fix all corruptions (Win 7 64bit)

[jettlez]

Hello!!

My computer froze recently during step 3 of 3 of a Windows update (3 days) and since then I've been having some decent issues with the poor thing.
It will boot normally but nothing will run aside from explorer so unfortunately that rules out running SURT in the normal manner.
I've used Checkdisk, SFC /scannow, DISM /online /cleanup-image /scanhealth and SFCFix. Though these and by sourcing files from another machine with the same OS and architecture, I've been able to reduce the number of errors dramatically but am now firmly stuck on the last few!
Interestingly some of the errors seem to be centred around KB976933 which from what little I can find appears to be an update that Microsoft had a number of issues with and perhaps retracted it as a result. It's no longer listed on their online Windows update catalog and although associated files may be present on both of the two Windows 7 machines I have access to, neither list it as an installed update...
To top it off the issue I have is with the nb-NO language version of part of this KB which amusingly my serviceable donor Windows 7 PC does not have!

I've attached the log files and any assistance is greatly appreciated!!

-Jett

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[jettlez]

Hi PeterJ,

Thanks a ton for your assistance! I really appreciate it.
Below is the contents of SFCFix.txt, it looks promising!


SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-03 20:55:46.749
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Jett Benson\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.mum

Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.cat to C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.cat.
Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.mum to C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.mum.

Successfully restored ownership for C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.mum
Successfully restored permissions on C:\Windows\servicing\packages\Package_for_KB976933_vpc~31bf3856ad364e35~amd64~nb-NO~7.1.7601.17514.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2019-06-03 20:55:46.936
Script hash: EUPGArWp+H4q/hOUb5HQttr235IVHzYq4Bxy06E3ZQQ=
----------------------EOF-----------------------


I've also attached CBS.log (have ran it a few times, sorry its a bit big!) and CheckSUR.log which have also definitely improved but not quite there yet.

 

[PeterJ]

CheckSUR.log which have also definitely improved but not quite there yet.

I know. Here's the next fix.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[jettlez]

Thanks for the fix!
Another step in the right direction!
See SFCFix.zip contents below:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-04 07:16:11.074
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Jett Benson\Desktop\SFCFix (1).zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\manifests

Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\amd64_ad148cb55ff15b0d75fbddffa7dd1212_31bf3856ad364e35_11.2.9600.17107_none_994bd7f4382fd8c5.manifest to C:\Windows\winsxs\manifests\amd64_ad148cb55ff15b0d75fbddffa7dd1212_31bf3856ad364e35_11.2.9600.17107_none_994bd7f4382fd8c5.manifest.
Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\amd64_d402f30f28bfa3d5fe8a50216b246ba4_31bf3856ad364e35_11.2.9600.17107_none_8d64ddbe2f896dab.manifest to C:\Windows\winsxs\manifests\amd64_d402f30f28bfa3d5fe8a50216b246ba4_31bf3856ad364e35_11.2.9600.17107_none_8d64ddbe2f896dab.manifest.

Successfully restored ownership for C:\Windows\winsxs\manifests
Successfully restored permissions on C:\Windows\winsxs\manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2019-06-04 07:16:14.288
Script hash: jxTqzBHxPKnkwpykBeoU1RvAMFefO/PMnPBrrdXfs2g=
----------------------EOF-----------------------


CheckSUR.log is now also happy and can't find any errors, though CBS.log is having a fun time repairing files

 

[PeterJ]

Great.
Please copy the file C:\Windows\Logs\CBS\CBS.log to your desktop.
Attach the file CBS.log on your desktop to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.

 

[jettlez]

Cheers, please see attached

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[jettlez]

Cheers PeterJ,


SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-06 07:25:50.301
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Jett Benson\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_2f4a379c69b0ac2e\vpcvmm.sys.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-v..lpc-vmsal.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_9c67ad8b346ab37b\vmsal.exe.mui

Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_2f4a379c69b0ac2e\vpcvmm.sys.mui to C:\Windows\winsxs\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_2f4a379c69b0ac2e\vpcvmm.sys.mui.
Successfully copied file C:\Users\Jett Benson\AppData\Local\niemiro\Archive\amd64_microsoft-windows-v..lpc-vmsal.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_9c67ad8b346ab37b\vmsal.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-v..lpc-vmsal.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_9c67ad8b346ab37b\vmsal.exe.mui.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_2f4a379c69b0ac2e\vpcvmm.sys.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_2f4a379c69b0ac2e\vpcvmm.sys.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-v..lpc-vmsal.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_9c67ad8b346ab37b\vmsal.exe.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-v..lpc-vmsal.resources_31bf3856ad364e35_7.1.7601.17514_ko-kr_9c67ad8b346ab37b\vmsal.exe.mui
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2019-06-06 07:25:50.426
Script hash: b+OEwjrcnWuP6j4rLaIDebVvq5AnU0RnIlLod7ITjQk=
----------------------EOF-----------------------

 

[PeterJ]

Step 1:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

Step 2:
Double-click

SFCFix.exe to run the tool. A dialog may come up asking for approval. If it does go ahead and allow.
On completion a log file (SFCFix.txt) will be opened. Copy and Paste its content into your next reply.

 

[jettlez]

So close!

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-06 08:01:46.346
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2019-06-06 08:01:56.394
----------------------EOF-----------------------

 

[PeterJ]

Run sfc /scannow again.
On completion, copy the file C:\Windows\Logs\CBS\CBS.log to your desktop.
Attach the file CBS.log on your desktop to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.

 

[jettlez]

Here's the log!

 

[PeterJ]

Looking good. Are there any remaining issues ?

 

[jettlez]

Just tried a normal restart and unfortunately she's still worse for wear. Essentially starts up and gets to the desktop but the majority of the services fail to start, such as MSE and anything relating to networking.
SFCFix.txt is still fairly convinced there's 8 CBS & SFC total detected corruptions but I'm starting to fear they may not be the issue.
Interestingly a few days ago I did manage to get it started up perfectly! It was just after I'd been into Windows Features and turned off Windows Virtual PC in an attempt to eliminate that as an issue. (not that I'm even using that feature)
It took bloody ages to boot, saying it was preparing windows before saying it was undoing changes it had made, then booted to the desktop with all things working normally. I was able to go into windows update and start installing updates, but ever since I restarted from there we've been back to stage one and I haven't been able to hit the desktop in a functional manner again..

 

[PeterJ]

Lets start with a disk check first.

ChkDsk Scan

• Click on Start - All programs - Accessories.
• Rightclick on Command-prompt and select Run as administrator.
• When command prompt opens, typ chkdsk into it, then press enter.
• Wait for this to complete.
  
• Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
• Rightclick
  
  ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
• Copy and paste this in your next reply.

 

[jettlez]

Cheers PeterJ, well I ran chkdsk, and interestingly it found issues! Even though it's ran previously without finding anything. See attached

 

[PeterJ]

The following might take several hours to complete. You can do it overnight if you like.

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

chkdsk c: /f /r

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

 

[jettlez]

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 8/06/2019 7:38:48 AM >------
Category: 0
Computer Name: JettBenson-PC
Event Code: 1001
Record Number: 30207671
Source Name: Microsoft-Windows-Wininit
Time Written: 06-07-2019 @ 21:36:31
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
590080 file records processed.

File verification completed.
5257 large file records processed.

0 bad file records processed.

2 EA records processed.

46 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
720664 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
590080 file SDs/SIDs processed.

Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
Security descriptor verification completed.
65293 data files processed.

CHKDSK is verifying Usn Journal...
37705432 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
590064 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
7803131 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

234326015 KB total disk space.
202123456 KB in 476810 files.
284972 KB in 65294 indexes.
0 KB in bad sectors.
705063 KB in use by the system.
65536 KB occupied by the log file.
31212524 KB available on disk.

4096 bytes in each allocation unit.
58581503 total allocation units on disk.
7803131 allocation units available on disk.

Internal Info:
00 01 09 00 9e 45 08 00 d3 06 0f 00 00 00 00 00 .....E..........
a8 ff 00 00 2e 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------

 

[PeterJ]

FRST Scan:

1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   
2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
4. Press the Scan button.
5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.