[SOLVED] SFC will not run / Missing Features / Corrupt SURT count: 288

photonica

photonica

Contributor
Joined
Jul 25, 2019
Posts
29
Hello Sysnative,

I have tried to fix my issues but they are overwhelming. I am thankful I have somewhere to turn for help.

Please have a look at my logs of corruption and let me know if there is any hope of a healthy future for my Windows 7 Ultimate Install.

Thank you so much.
 

Attachments

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt. Attach this file to your next reply.
 

Attachments

Looking good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Yes Sir.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-08-08 22:29:13.000
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\JRM\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum

Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat.
WARNING: File C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat.
WARNING: File C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat.
WARNING: File C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat.
WARNING: File C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat.
WARNING: File C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum was not backed up as that would replace the current backup.
Successfully copied file C:\Users\JRM\AppData\Local\niemiro\Archive\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum.

Successfully restored ownership for C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_51_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_52_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_53_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_77_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored ownership for C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
Successfully restored permissions on C:\Windows\servicing\packages\package_78_for_kb3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1094 datablocks.
Finish time: 2019-08-08 22:29:14.865
Script hash: c1a7cHdzOkW0D18ieSJhVHtARYE7XoGRSAzKpOajRlg=
----------------------EOF-----------------------
 

Attachments

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST64.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Step 1:
Install Update with DISM
  1. Download the update MSU here: https://download.microsoft.com/down...7C9-7DF7D27BD2E3/Windows6.1-KB2676562-x64.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand Windows6.1-KB2676562-x64.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2676562-x64.cab

  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Since the first command did not complete I did not run the SURT, I did include a link to the DISM Log which was too large to post.

I did not know what to do since the Add-Package effort had failed.


C:\Temp>expand Windows6.1-KB2676562-x64.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.

Adding C:\temp\WSUSSCAN.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB2676562-x64.cab to Extraction Queue
Adding C:\temp\PkgInstallOrder.txt to Extraction Queue
Adding C:\temp\mpsyschk.exe to Extraction Queue
Adding C:\temp\Windows6.1-KB2676562-x64-pkgProperties.txt to Extraction Queue
Adding C:\temp\Windows6.1-KB2676562-x64.xml to Extraction Queue

Expanding Files ....

Expanding Files Complete ...
6 files total.

C:\Temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2676562-
x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.18489

Processing 1 of 1 -
An error occurred - Package_for_KB2676562 Error: 0x80073712

Error: 14098

The component store has been corrupted.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Temp>

dism.log (10.95MB) - SendSpace.com
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:2676562
  4. Let me know if it says it was successful or if there are any errors.
 
I believe this was the first reason I came down this road. I am missing certain " windows features " in the add remove section. I was expecting to see options for .NET as i was trying to install the development packages.

when i started to try to figure out why they were missing i ran into the corruption of the component store.

Originally I had nothing showing up at all. I managed to get some of it back and then I simply could not figure out how to fix the rest of the corruption without replacing these components, but i did not know how to do it.

I ran into your website and started studying what you were doing with SFCFix and the SURT.

Thank You for helping me with this.

1565631950488.png
 
Which Windows Languages packs do you have installed ?
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

I checked and I have these display languages installed

Aribic
Dutch
English
German
Herbrew
Hungarian
Italian
Latvian
Russian
Slovak
Slovenian
Spanish
Swedish
Ukrainian
 
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