[SOLVED] SFC unable to fix (CSI Payload file missing)

D

deleted122719

Active member
Joined
Dec 14, 2015
Posts
41
Windows7, 64bit,

Hello,
I visited your forum and stumbled upon a similar problem that Aura handled and fixed, but warned it's case specific.
Here is my problem:

I recently used RED (remove empty directories) and it worked fine - except after a while I noticed that sfc /scannow got stuck at 20% and then stated that certain items could not be fixed.
Then I used the CheckSUR tool and as a result sfc now runs complete to 100%.

However - there are still a few items that sfc is unable to fix - all CSI Payload Missing issues. in Windows>Logs>CBS

btw: my machine runs fine / 7.6 performence rating ... just hate to have sfc not being able to peform properly.

Please help me fix this issue since I don't want to use the SFC.exe tool I've seen in the other post without your kind support
and adviceCheckSUR.log.jpgsfc-fail.jpgView attachment Diagnostic Report.docx

Thanks
 
Hi Klaus :)

My name is Aura and I'll be assisting you with your issue. I'll need a full CheckSUR.log (from SURT) to start. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Thanks :) I just want to tell you that the software you used, RED, caused these corruptions. This is why you should stay away from such software, and "Duplicate File Finder/Remover" softwares as well ;) Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
 
Aura, here is the result:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-12-16 10:00:55.309
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Klaus Rossler\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-v..alpc-ui-knownfolder_31bf3856ad364e35_7.1.7601.17514_none_a48656e2a3430e67
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a


Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-v..alpc-ui-knownfolder_31bf3856ad364e35_7.1.7601.17514_none_a48656e2a3430e67\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-v..alpc-ui-knownfolder_31bf3856ad364e35_7.1.7601.17514_none_a48656e2a3430e67\desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702\Desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702\Desktop.ini.
Successfully copied file C:\Users\Klaus Rossler\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a\desktop.ini to C:\Windows\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a\desktop.ini.


Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-v..alpc-ui-knownfolder_31bf3856ad364e35_7.1.7601.17514_none_a48656e2a3430e67
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-v..alpc-ui-knownfolder_31bf3856ad364e35_7.1.7601.17514_none_a48656e2a3430e67
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2015-12-16 10:00:56.281
Script hash: yTDlvFCk8iOF/kK02DCXyLLAxTj8teE6fQ0LxirZM/k=
----------------------EOF-----------------------

View attachment SFCFix.txt

also: I had a bad feeling about thes RED program - thanks for the confirmation = never use it again
 
Good :) Now let's see if the replacements are accepted by SFC.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Hi Aura,
I ran scf /scannow - all good !!! Thank you soooo much!!! please see attachment ... all looks back to normal

However - I've never dealt with dropbox, google drive, one drive ... I uploaded cbs.text to google drive ... what URL? I'm lost in that aplication
Untitled.jpg
 
Since SFC returned that message, I don't need to see the log, it's all good :)
 
what was the upload for - just for you to see? (its a 14 MB file ... to large to attach?)
Anyways - you say it's all good - looks all good here

THANK YOU!!!
 
Just in case it didn't return a success message :) And no problem Klaus, you're welcome!
 
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