sfc still finds corrupt files even after restorehealth repairs

[mclevin88]

Note: I am running Windows 8.1

I have run (as administrator) "sfc /scannow" a few times, which consistently results in the following:


Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.


I heard that running the following (as administrator) could repair the corruption: "dism /online /cleanup-image /restorehealth". Every time I run this, I get the following message:


The restore operation completed successfully. The component store corruption was repaired.


But again, I restart my laptop and run "sfc /scannow" and get the same message of corruption.


Any ideas of where to go from here? I have heard people sometimes fix their issue by running sfc /scannow and dism /online /cleanup-image /restorehealth multiple times. I am currently trying that.

Some symptoms I believe are a result of these corrupted files:

• Programs such as Google Chrome, Firefox, and Adobe Reader routinely stop responding
• Applications won't open or come to the front after being minimized to the toolbar

Thank you very much in advance :)

 

[BrianDrab]

Hi and welcome to Sysnative. Let's start with the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.