[SOLVED] SFC /scannow - could not perform the requested operation. Server 2019, 1809

[steyrs]

Hi there,

Windows server 2019, 1809 (OS Build 17763.5576) - refuses to install latest cumulative patch (april 2024) for Windows.
More specifically: KB5036896

Tried the usual fix - running
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

and then

sfc /scannow.

The latter - stops @ 75% - Windows Resource Protection could not perform the requested operation.

DISM commands - fails @ 97,5%with this error code: Error: 0xd0000034

We use SCCM for patchning - so in order to let DISM go fetch updates directly from Microsoft - I have made this a change to local group policy on the server. (like shown here - Fix RSAT Tools Installation Error 0x800f0954).

Attached cbs.zib, componentsscanner.txt and chkdsk result.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[steyrs]

Hello Maxstar

Thank you - and thank you Sysnative for providing this service!

Step 1 completed - attached SFCFix.txt
Step 2 completed - Result of: SFC /scannow: Windows Resource Protection did not find any integrity violations.

Do I try to patch again - or what is the next step?

 

[Maxstar]

Hi,

You're welcome. Please run the following DISM command as well and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[steyrs]

Here is the result:

PS C:\Windows\system32> DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.5576

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

 

[Maxstar]

Great, please attempt to update again and let me know the result. If it fails attach a new copy of the CBS logs.

 

[steyrs]

Installation complete.
Unfortunately I cannot restart the server @ this moment - will have to do it outside work hours (08.00-16.00)

Will report back here - if update fails upon restart.

Thanks a bunch Maxstar for your help thus far.
Have a great weekend in the Netherlands - greetings from Denmark :)

 

[Maxstar]

You're welcome. Have a nice weekend too...

 

[steyrs]

Server restarted - no problems applying the cumulative patch.
All good - marking this as solved. (and crossing my fingers for next patch round come may 2024 :)

 

[Maxstar]

Glad to hear the update installed sucessfully after the reboot. I expect the next - May - update will also install without any problems...

 

[steyrs]

Brilliant!
Thanks a lot - your time, effort and help is much appreciated!

 

[Maxstar]

You're welcome...