[SOLVED] SFC /scannow - could not perform the requested operation. Server 2019, 1809

steyrs · Apr 23, 2024

Hi there,

Windows server 2019, 1809 (OS Build 17763.5576) - refuses to install latest cumulative patch (april 2024) for Windows.
More specifically: KB5036896

Tried the usual fix - running
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

and then

sfc /scannow.

The latter - stops @ 75% - Windows Resource Protection could not perform the requested operation.

DISM commands - fails @ 97,5%with this error code: Error: 0xd0000034

We use SCCM for patchning - so in order to let DISM go fetch updates directly from Microsoft - I have made this a change to local group policy on the server. (like shown here - Fix RSAT Tools Installation Error 0x800f0954).

Attached cbs.zib, componentsscanner.txt and chkdsk result.

Maxstar · Apr 26, 2024

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

steyrs · Apr 26, 2024

Hello Maxstar

Thank you - and thank you Sysnative for providing this service!

Step 1 completed - attached SFCFix.txt
Step 2 completed - Result of: SFC /scannow: Windows Resource Protection did not find any integrity violations.

Do I try to patch again - or what is the next step?

Maxstar · Apr 26, 2024

Hi,

You're welcome. Please run the following DISM command as well and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

steyrs · Apr 26, 2024

Here is the result:

PS C:\Windows\system32> DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.5576

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

Maxstar · Apr 26, 2024

Great, please attempt to update again and let me know the result. If it fails attach a new copy of the CBS logs.

steyrs · Apr 26, 2024

Installation complete.
Unfortunately I cannot restart the server @ this moment - will have to do it outside work hours (08.00-16.00)

Will report back here - if update fails upon restart.

Thanks a bunch Maxstar for your help thus far.
Have a great weekend in the Netherlands - greetings from Denmark :)

Maxstar · Apr 26, 2024

You're welcome. Have a nice weekend too...

steyrs · Apr 26, 2024

Server restarted - no problems applying the cumulative patch.
All good - marking this as solved. (and crossing my fingers for next patch round come may 2024 :)

Maxstar · Apr 26, 2024

Glad to hear the update installed sucessfully after the reboot. I expect the next - May - update will also install without any problems...

steyrs · Saturday at 4:19 AM

Brilliant!
Thanks a lot - your time, effort and help is much appreciated!

Maxstar · Saturday at 4:37 AM

You're welcome...

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[SOLVED] SFC /scannow - could not perform the requested operation. Server 2019, 1809

steyrs

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

steyrs

Active member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

steyrs

Active member

Maxstar

Windows Update Moderator, Security Analyst

steyrs

Active member

Maxstar

Windows Update Moderator, Security Analyst

steyrs

Active member

Maxstar

Windows Update Moderator, Security Analyst

steyrs

Active member

Maxstar

Windows Update Moderator, Security Analyst