[SOLVED] SFC/Scannow corrupt files.

Hi Daren :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

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SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Hi Aura, sorry for the delay. Herewith SFCFix.txt. I hope this is correct. When I run SFCFix, it creates a SFCFix.txt file on my desktop. When I run the SFCFix.zip, I
get a dropbox page and don't seem to be able anything with it. I don't seem to get a SFCFix.exe file on the desktop.

View attachment SFCFix.txt
 
You need to drag and drop the SFCFix.zip (which is hosted on my Dropbox) on the SFCFix.exe for the fix to run. Then copy/paste the content of the SFCFix log that will appear on your desktop.
 
The only file created on my desktop when I run SFCFix is SFCFix.txt and not exe.
 
SFCFix.exe is the executable for SFCFix. You need to take the SFCFix.zip that I make you download, and drag and drop it on SFCFix.exe, like the little .gif in my instructions shows :)
 
Download SFCFix.exe, and either move it or copy it on your Desktop. You can copy/paste using Ctrl + C and Ctrl + V or using the right-click Copy and Paste options.
 
Awesome, thanks :) Follow the instructions below now please.

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System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
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    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
It is :) SFC returned a clean log, let's see if it's the same for SURT.

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System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
SURT also returned a clean log :) So you don't have any corruption that needs attention on your system (system file-wise). Was there anything else you needed help with, Windows Update-related? :)
 
Aura, thanks for all your effort. At this stage I don't have any further problems.
Regards
Dave
 
No problem Dave, you're welcome :)
 
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