[SOLVED] Sfc scannow can't repair files

jpigna · Jul 31, 2015

Hi I have problems updating my windows 7 so I run sfc /scannow and it reported that it has found corrupted files that couldn't be repaired. Then I run your sfcfix tool and it reported 4 files corrupted and it could fixed 2 of them.
Attached are the CBS and The scffix reports.
Thanks in advance for your help,
Juan

Aura · Aug 1, 2015

Hi jpigna :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

jpigna · Aug 1, 2015

Hi Aura,
Thanks for your reply and the instructions to fix my win 7 problem.
Following is the SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-01 16:29:42.658
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Madhava\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-upnpdevicehost_31bf3856ad364e35_6.1.7600.16385_none_1ddd261c4e350476\udhisapi.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.17514_none_67f9977977ffcebb\cscsvc.dll

The file \\?\C:\Windows\winsxs\amd64_microsoft-windows-upnpdevicehost_31bf3856ad364e35_6.1.7600.16385_none_1ddd261c4e350476\udhisapi.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\Madhava\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.17514_none_67f9977977ffcebb\cscsvc.dll to C:\Windows\winsxs\amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.17514_none_67f9977977ffcebb\cscsvc.dll.

Successfully pended file for replace over reboot: \\?\C:\Windows\winsxs\amd64_microsoft-windows-upnpdevicehost_31bf3856ad364e35_6.1.7600.16385_none_1ddd261c4e350476\udhisapi.dll

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.17514_none_67f9977977ffcebb\cscsvc.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.17514_none_67f9977977ffcebb\cscsvc.dll
PowerCopy:: directive completed successfully.

Reboot:: directive completed successfully.

PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.

PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-upnpdevicehost_31bf3856ad364e35_6.1.7600.16385_none_1ddd261c4e350476\udhisapi.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-upnpdevicehost_31bf3856ad364e35_6.1.7600.16385_none_1ddd261c4e350476\udhisapi.dll
PostRebootRestorePermissions:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-08-01 16:34:03.603
----------------------EOF-----------------------

Aura · Aug 1, 2015

Alright, follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

jpigna · Aug 1, 2015

Hi Aura,

I ran the Sfc /scannow and the CBS log link is here: https://drive.google.com/file/d/0B17KtwAIWk3EWUgxV1JNSkFLdWM/view?usp=sharing
Thanks for your help,

Juan

Aura · Aug 1, 2015

Did SFC return saying that all the files were repaired, or that no integrity violations were found?

jpigna · Aug 1, 2015

Sorry I forgot to mention that it said that files were going to be repaired after reboot. I just finished the reboot. Should i run again the sfc /scannow?

Aura · Aug 1, 2015

You can re-run it if you want, to make sure that all of them were indeed repaired. Let me know what message is returned and upload the CBS.log for me again please.

jpigna · Aug 1, 2015

Hi Aura,

I ran the sfc /scannow again and it says: windows resource protection didn't find any integrity violations.
Again thank you for your help and assistance,

Juan

Aura · Aug 1, 2015

No problem jpigna, you're welcome :) Can you install your updates now?

jpigna · Aug 1, 2015

No there is still one update the Update for Windows 7 for x64-based Systems (KB2726535) that failed to install the error given is this: WindowsUpdate_8024200D
Hopefully you can help me with this.
Juan

Aura · Aug 1, 2015

Alright follow the instructions below please.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

Download the right version of SURT for your system;
- Your version of Windows is:
Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

jpigna · Aug 1, 2015

Hi Aura,

Took forever to download the file. But attached is the log.

Juan

Aura · Aug 1, 2015

SURT didn't detect anything. Can you try to download and install the update manually?

https://www.microsoft.com/en-ca/download/details.aspx?id=36272

jpigna · Aug 3, 2015

Hi Aura,

Sorry for not answering before. But i could not download the update til yesterday. Finally it got manually installed,:smile9:. I checked the windows update again and there was 1 available and got it installed without any problem.
Thank you for the help,

Juan

Aura · Aug 3, 2015

Glad to see that everything installed correctly Juan :) You're welcome!

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[SOLVED] Sfc scannow can't repair files

jpigna

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Aura

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jpigna

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jpigna

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Aura

Sysnative Staff, Security Analyst

jpigna

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Aura

Sysnative Staff, Security Analyst

jpigna

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Aura

Sysnative Staff, Security Analyst

jpigna

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Aura

Sysnative Staff, Security Analyst

jpigna

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Attachments

Aura

Sysnative Staff, Security Analyst

jpigna

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Aura

Sysnative Staff, Security Analyst