SfC scannow can't fix errors

[Scyna]

Hi i'm running windows 8.1 upgraded from windows 8. I couldn't do some windows updates and i tried sfc /scannow and it couldn't fix some files.

 

[Scyna]

updating post. When I do sfc /scannow I get a message saying it found corrupt files but cant fix it. doing dism /online /cleanup-image /restorehealth i get error 0x800f06

 

[Go The Power]

Hello and welcome to the forum

Please follow the steps here:
https://www.sysnative.com/forums/windows-update/14163-guide-kb3022345-causing-corrupt-files.html

 

[Scyna]

Thank you so much sfc /scannow now reports no errors. Just another question any ideas why E11 security update kb3049563 can't install? When the computer reboots it says it couldn't apply the update. I never use E11 but I like having everything patched.

 

[Go The Power]

Your welcome. What error message are you getting when trying to install this update?

 

[Scyna]

i never see an error after it fails but with event manager its saying "Package KB3049563 failed to be changed to the Installed state. Status: 0x800f0922."

 

[Go The Power]

Can you please run Windows update, let it fail, then upload the following:

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Windows Update Log

1. Right click on the
   
   button
2. Click on Run Inside the Run box copy and paste the following command
   cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
   
3. Please go to your desktop and attach WindowsUpdate.txt to your next post
   

 

[Scyna]

Okay here's the logs
the CBS txt Microsoft services
the windows update txt Microsoft services

 

[abdulbasit]

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-01 12:46:55.568
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7601.17514_none_4f7e32f76654bd3c\ShadesOfBlue.jpg
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7601.17514_none_f35f9773adf74c06\ShadesOfBlue.jpg
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7601.17514_none_4f7e32f76654bd3c\Peacock.jpg
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7601.17514_none_f35f9773adf74c06\Peacock.jpg
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.17803_none_75e16314bb308253\Graph.emf
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.17803_none_75e16314bb308253\Seyes.emf




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 6
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-02-01 12:47:09.886
----------------------EOF-----------------------