sfc /scannow can't fix corrupt files.

128MB

New member
Joined
Sep 9, 2018
Posts
3
Hi everyone! I need help

When i run SFC command i get the message "Windows Resource Protection found corrupt files but was unable to fix some of them.

I have attached the SFCdetails file
 

Attachments

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named Bruce1270. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hi 128MB

My name is Bruce1270 and I will be assisting you. Apologies for the delay.

Here are the first steps.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Step#2 - CBS Log
Please navigate to C:\Windows\Logs\CBS\CBS.log and attach the CBS.log to your next post.
 
Thank you Bruce, I appreciate your help but I want to say that I just fixed my windows and its working like a charm (Windows update is working again, There is no more Dwrite.dll error ... etc).

And thanks again to you and to BrianDrab.
 
Hi 128MB

Glad you got your issue resolved and thanks for letting us know.

Regards.
Bruce
 

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