[SOLVED] sfc /scannow can't fix corrupt files.

F

florencecheung

Member
Joined
Apr 14, 2015
Posts
6
Hello, I bought this HP pavilion 15-p212TX laptop 2 weeksago. it worked smoothly until a few days ago, I found the system slowed downand unresponsive when I used IE 11 to access internet and high disk usage(99%). I used Malwarebytes to remove some adds-on. I also ran sfc scan and DSIM a few times but thereports were :
Windows Resource Protection found corrupt files but wasunable to fix some of them. Details are included in the CBS.Logwindir\Logs\CBS\CBS.Log. For example C:\Windows\Logs\CBS\CBS.log. Note thatlogging is currently not supported in offline servicing scenarios.
and:
Error: 0x800f0906
The source filescould not be downloaded.
Use the"source" option to specify the location of the files that arerequired to restore the feature. For more information on specifying a sourcelocation, see
Configure a Windows Repair Source.

Therefore, I did a restore to an earlier point (April 10)and ran the DISM /Online /Cleanup-Image /RestoreHealth again. The result:

The restore operation completed successfully. The component store corruptionwas repaired.
But the result for the sfc scan remain the sameuntil I read your forum and try to see if you guys can help by running the SFCFix.exe


SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-15 11:03:17.612
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-15 11:33:14.928
----------------------EOF-----------------------


There is also another SFCFix.exe following the thread by Go The Power:


SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-15 08:18:03.036
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\User\Desktop\SFCFixScript.txt [1]


FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
Version number not available.
Trace not available.

[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: HXtMhBncMHetN62poT+GIa9jeScvyiPJUBUEjC2sVQM=
Version number not available.
Trace not available.

[2: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
Found: ZOM2A1sI9i25LVFShSopEimnFtVKIQLW3+GD3agBpQI=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-04-15 08:18:07.336
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------

Please help, I am really desperate. I also attached the CBS folder for your reference and please forgive my messy formatting!
 
Hi and welcome to Sysnative. Let's see if this gets you fixed up.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify Corruption is fixed
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix log
2. CBS log
 

Attachments

Thanks BrainDrab! I'm glad my lengthy and messy post didn't deter your prompt assistance. I think the problem is fixed but would like to run it by you to confirm.

Here are the items you asked:


1. SFCFix log

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-16 11:24:07.363
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\User\Desktop\SFCFix.zip [0]
 

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-16 11:24:07.961
Script hash: bnrl3bw6SL4d5BM9g9t9+G1Mkcnqhq2hrNPyS4MqrI4=
----------------------EOF-----------------------


You have no idea how happy I am to see so many "successfully":lol:


2. CBS log (attached file)

But I was puzzled by so many [DIRSD OWNER WARNING] in the log . Can we do something about it?

Thanks again, Brian!


Florence
 

Attachments

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