[SOLVED] sfc /scannow cannot fix file
- Thread starter carl a
- Start date
BrianDrab
Emeritus
Hello and welcome
Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.
Thank you very much for your understanding. We'll be with you very shortly.
Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.
Thank you very much for your understanding. We'll be with you very shortly.
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Hello,
Please carry out the instructions below, and provide the generated logs in your next reply.
SFCFix Script (.zip)
Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.
SFC /Scannow
Please carry out the instructions below, and provide the generated logs in your next reply.
Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.
- Please download SFCFix and save the file to your Desktop.
- Download View attachment SFCFix.zip and save the file to your Desktop.
- Note: Ensure this file is named SFCFix.zip. Do not rename the file.
- Close all open windows.
- SFCFix.exe and SFCFix.zip
should both be present on your Desktop.
- Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
- SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
- Copy the contents of the file and paste in your next reply.
- Press the Windows Key + r on your keyboard at the same time. Type Notepad and click OK.
- Copy the bold lines below and paste into the Notepad document:
sfc /scannow
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
- Click Format. Ensure Wordwrap is unchecked.
- Click File, Save As and name the file sfcscannow.bat.
- Select All Files as the Save as type. Save the file to your Desktop.
- Locate sfcscannow.bat on your Desktop. Right-click the file and click
Run as administrator.
- Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
- Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Hello,
Please upload CBS.log to SendSpace and provide a direct download link in your next reply.
Free large file hosting. Send big files the easy way!
Please upload CBS.log to SendSpace and provide a direct download link in your next reply.
Free large file hosting. Send big files the easy way!
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Very good. :dsmile:
Let's double-check by running the System Update Readiness Tool.
System Update Readiness Tool (SURT) Scan
Let's double-check by running the System Update Readiness Tool.
- Download and run the latest version of SURT.
- Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
- Upon completion (when Installation Complete appears), copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.
- Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Excellent! That log looks good.
Please confirm you have no outstanding issues.
Please confirm you have no outstanding issues.
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Very good. I will mark this topic as solved.
Take care.
Take care.
LT i just ran the sfc /scannow and the same files corruption came back here is the log.SFCFix version 3.0.0.0 by niemiro.Start time: 2016-05-04 19:43:33.398
Microsoft Windows Vista Service Pack 2 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8\MSDTC.LOG
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3\MSDTC.LOG
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-05-04 19:44:54.752
----------------------EOF-----------------------
Microsoft Windows Vista Service Pack 2 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8\MSDTC.LOG
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3\MSDTC.LOG
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-05-04 19:44:54.752
----------------------EOF-----------------------
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Hello,
Let's go ahead and replace the missing files again, and confirm the fix was successful. Afterwards, I will provide instructions for performing a procedure that will help identify the cause should this happen again.
SFCFix Script (.zip)
Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.
SFC /Scannow
Let's go ahead and replace the missing files again, and confirm the fix was successful. Afterwards, I will provide instructions for performing a procedure that will help identify the cause should this happen again.
Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.
- Download View attachment SFCFix.zip and save the file to your Desktop.
- Note: Ensure this file is named SFCFix.zip. Do not rename the file.
- Close all open windows.
- SFCFix.exe and SFCFix.zip
should both be present on your Desktop.
- Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
- SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
- Copy the contents of the file and paste in your next reply.
- Press the Windows Key + r on your keyboard at the same time. Type Notepad and click OK.
- Copy the bold lines below and paste into the Notepad document:
sfc /scannow
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
- Click Format. Ensure Wordwrap is unchecked.
- Click File, Save As and name the file sfcscannow.bat.
- Select All Files as the Save as type. Save the file to your Desktop.
- Locate sfcscannow.bat on your Desktop. Right-click the file and click
Run as administrator.
- Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
- Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
Hello,
Excellent! Please do the following so that next time this issue occurs, I will have more information to go on. Thank you.
Step#1 - Enable Auditing Policy
1. Click your Start button and type cmd.exe into the search box.
2. Right-click on the cmd that comes up in the search results and select Run as administrator. Click Yes to allow if the UAC prompt comes up.
3. Copy/Paste the following into the command-prompt window and hit enter on the keyboard.
AUDITPOL /SET /SUBCATEGORY:"file system" /SUCCESS:ENABLE /FAILURE:ENABLE
4. You should see a message in the command prompt that says "The command was successfully executed."
5. Now copy/paste the following into the command-prompt window and hit enter on the keyboard.
wevtutil sl Security /ab:True /rt:True
6. You won't see any message if it's successful.
Step#2 - Audit Everyone on specific folders/files
1. Click your Start button and then click on Computer.
2. Double-click your C: drive to open the contents.
3. Double-click on the Windows folder.
4. Locate and double-click on the winsxs folder.
5. Locate the following folder. Don't double-click to open it however. amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8
6. Right-click on this folder and select Properties.
7. Click the Security tab.
8. Click the Advanced button.
9. Click the Auditing tab.
10. Click the Continue button.
11. Click the Add... button.
12. Type Everyone into the text box that is presented.
13. Click OK.
14. Click to select the Successful check boxes for "Delete subfolders and files" and "Delete" and click OK.
15. Click OK again.
16. Click OK again.
17. One last time click OK.
18. Repeat steps 5-17 for wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3
Excellent! Please do the following so that next time this issue occurs, I will have more information to go on. Thank you.
Step#1 - Enable Auditing Policy
1. Click your Start button and type cmd.exe into the search box.
2. Right-click on the cmd that comes up in the search results and select Run as administrator. Click Yes to allow if the UAC prompt comes up.
3. Copy/Paste the following into the command-prompt window and hit enter on the keyboard.
AUDITPOL /SET /SUBCATEGORY:"file system" /SUCCESS:ENABLE /FAILURE:ENABLE
4. You should see a message in the command prompt that says "The command was successfully executed."
5. Now copy/paste the following into the command-prompt window and hit enter on the keyboard.
wevtutil sl Security /ab:True /rt:True
6. You won't see any message if it's successful.
Step#2 - Audit Everyone on specific folders/files
1. Click your Start button and then click on Computer.
2. Double-click your C: drive to open the contents.
3. Double-click on the Windows folder.
4. Locate and double-click on the winsxs folder.
5. Locate the following folder. Don't double-click to open it however. amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8
6. Right-click on this folder and select Properties.
7. Click the Security tab.
8. Click the Advanced button.
9. Click the Auditing tab.
10. Click the Continue button.
11. Click the Add... button.
12. Type Everyone into the text box that is presented.
13. Click OK.
14. Click to select the Successful check boxes for "Delete subfolders and files" and "Delete" and click OK.
15. Click OK again.
16. Click OK again.
17. One last time click OK.
18. Repeat steps 5-17 for wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3
LiquidTension
Windows Update Analyst, Security Analyst
- Apr 7, 2015
- 1,171
That's quite alright. :dsmile: Please continue to monitor your computer, and if this issue reoccurs, let us know.
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