[SOLVED] SFC scannow can´t repair corrupted files

[jpigna]

Hi,

After trying all the steps to fix an update problem with my laptop with windows 7 64 bits as advised in the microsoft page, sfc scanow in safe boot, sfc scan now at boot trying to repair the installation nothing worked out. Finally i got to your forum and find similar issues with a lot of users here.
So i download your tool sfcfix and run it, the result is attached.
Please help,
Thanks

 

[BrianDrab]

Hi and welcome to Sysnative. Sorry for the delay. If you are still in need of assistance, please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[jpigna]

Hi Brian,
Thanks for taking time to help me.
Attached is the CheckSur log. Apparently it installed some updates.
Please let me know what to do next.
Juan

 

[BrianDrab]

That log looks good. Please do the following now.

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

Please Note:: if the file is too big (more than 7MB) to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[jpigna]

Hi Brian,

Attached its the zip file CBS.log.
Thanks,

Juan

 

[BrianDrab]

You are good to go. The corruptions that you have in your log are a known issue that Microsoft is working on. It does not affect the function of your machine. More info on this follows.

https://support.microsoft.com/en-us/kb/3022345

Originally Posted by Microsoft
This update enables the Diagnostics Tracking Service in Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1. This tracking service collects data about functional issues in Windows.

This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:

telemetry.ASM-WindowsDefault.json
utc.app.json

The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or corruption on a device that is running this update, and this issue will be fixed in a later service update.

 

[jpigna]

Thank you Brian