[SOLVED] SFC Scan Failed. Missing dll files

Juppy · Feb 12, 2024

Hello,
I've been trying to update my windows server 2016 standard (version 1607, OS Build 14393) for about a year with no success. Seems to fail the update and loop back to the current working version. I ran sfc /scannow, but nothing could be repaired. I even ran dism /online /cleanup-image /restorehealth with no success. I then downloaded the SFCFix tool and I received the following:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-02-12 15:07:06.116
Microsoft Windows Server 10 Build 14393 - amd64
Not using a script file.

SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2024-02-12 16:02:50.580

Help would be greatly appreciated. Thank you!

Juppy · Feb 13, 2024

Component Scanner results

Maxstar · Feb 22, 2024

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

Juppy · Feb 22, 2024

Here is the file you requested. Thank you for your help!

Maxstar · Feb 22, 2024

Great, the fix completed succesfully so please let me know the result after running the System File Checker.

Juppy · Feb 22, 2024

Thank you @Maxstar. I ran sfc and "Windows Resource Protection did not find any integrity violations." I assume you fixed it. Should I be ok to attempt an update now? I've read through a lot of your support given to others and it's awesome what you're doing. I appreciate it.

Maxstar · Feb 22, 2024

Great! And yes please attempt to update. I suspect it will fail again due an driver issue, so if it fails attach a new copy of the CBS as well as the following log.

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

Juppy · Feb 22, 2024

I ran Windows update and then it reverted back. Here is the file you requested after I attempted the update.

Maxstar · Feb 22, 2024

Export registry key as hive file.

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following command into the command prompt and press enter.

Code:

reg save "HKLM\SYSTEM\DriverDatabase\DriverPackages" "%userprofile%\Desktop\DriverPackages.hiv"

Once done, a file will appear on your desktop, called DriverPackages.hiv.
ZIP this file and attach it to your next reply.

Juppy · Feb 22, 2024

Here is the requested file after running the command.

Maxstar · Feb 22, 2024

Download

SFCFix and save it to your desktop.

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Juppy · Feb 22, 2024

Here is the file. Thanks.

Maxstar · Feb 22, 2024

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

Juppy · Feb 22, 2024

Looks like a success.

Maxstar · Feb 22, 2024

If the the System File Checker completes as well without any issues, attempt to update again and post the result. If it fails attach the latest CBS logs as well as a copy of the Setupapi.dev.log.

Juppy · Feb 22, 2024

I tried to run the update again and it failed. Here are the CBS and Setupapi logs.

Maxstar · Feb 23, 2024

Hi,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Juppy · Feb 26, 2024

Here is the link to the components.zip file. Thanks!

COMPONENTS.zip

Maxstar · Feb 26, 2024

Hi,

Download

SFCFix and save it to your desktop.

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Juppy · Feb 26, 2024

Here is SFCFix.txt

[SOLVED] SFC Scan Failed. Missing dll files

Member

Attachments

Member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Member

Attachments

Windows Update Moderator, Security Analyst

Member

Windows Update Moderator, Security Analyst

Member

Attachments

Windows Update Moderator, Security Analyst

Member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Member

Attachments

Windows Update Moderator, Security Analyst

Member

Attachments

Windows Update Moderator, Security Analyst

Member

Windows Update Moderator, Security Analyst

Attachments

Member

Attachments