[SOLVED] SFC reports corrupt files it can't fix and system update readiness tool fails to run

[keshawk]

When running system update readiness tool I get popup

wusa.exe - Bad Image
wuapi.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.


SFCFIX Log

SFCFix version 2.4.5.0 by niemiro.
Start time: 2016-01-17 22:26:44.327
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\DWrite.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll


SUMMARY: Some corruptions could not be fixed automatically and others were unimportant. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 1
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-01-17 22:30:45.491
----------------------EOF-----------------------

CBS files to come shortly.

 

[LogBot]

Logfile submission from keshawk

Logfile submission from keshawk.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2016-01/6942.zip

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[CKing123]

Hello keshawk and :welcome: to Sysnative! We will run a SFCFix script:

[COLOR=9000]SFCFix Fix[/COLOR]
This fix is very specific for keshawk's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop
Download the attached View attachment SFCFix.zip and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now run SURT again and attach the C:\Windows\Logs\CBS\CheckSUR.log in your next reply

-CKing

 

[keshawk]

Thanks for the help so far. Here is the requested logs

SFCFix version 2.4.5.0 by niemiro.
Start time: 2016-01-19 21:53:24.666
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Cheryl\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\dwrite.dll

Successfully copied file C:\Users\Cheryl\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll to C:\Windows\WinSxS\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll.
Successfully copied file C:\Users\Cheryl\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\dwrite.dll to C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\dwrite.dll.

Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.19077_none_71176a04c0a986dd\wuapi.dll
Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\dwrite.dll
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-directwrite_31bf3856ad364e35_7.1.7601.19061_none_c5dc0dcae8c352bd\dwrite.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-01-19 21:53:25.883
Script hash: g7xgPOs75Wf5bPLTnKAnhNoj+S2TCY10cvwwKNN2c18=
----------------------EOF-----------------------

 

[CKing123]

Hello,

The SURT log reported clean (no corruption).

I have marked this thread as solved, but if you still have problems, let me know!

-CKing