[SOLVED] SFC problems on laptop with a replacement disk drive

tbruneti · May 14, 2015

Hi - I hope someone here can help me.

A few weeks ago my laptop stopped booting up and asked me to back-up my data as the hard disk was dying.
I managed to copy all my partitions to my desktop using PARAGON, but the disk drive totally died soon afterwards.
So I put in a new disk drive and, using Paragon, recovered my partitions.
Much to my surprise Windows 7 booted up after a long disk check, with LOADS of errors.
Everything seemed OK and all my files and programs seemed to be working. Windows updated all by itself, Word, Excel, Outlook, my HP printer - everything seems fine. But it was short lived, when I use IE or FireFox they constantly lock up on certain sites (for example downloading Chrome).

I did a full CHKDSK but no more errors. I then attempted a SFC /SCANNOW in safe mode.
And again in my normal boot-up using "run as administrator" and I did it MANY TIMES.
But it keeps failing, then I found this web site - HELP??????

I did a SCANFIX and will attach the logs as requested (and the CBS logs) - AS SOON AS I FIGURE OUT HOW.
I should add here that I was unable to load my System Disk when ScanFix asked me to, as I do not have that DVD.
I found a Windows 7 Home Premium ISO on The PirateBay - but I was a bit worried about downloading that.
Microsoft use to provide the DVD online for free, but that page now asks me for a code and the OEM one does not work.

Thanks.

tbruneti · May 14, 2015

Here is my SFCFix log.

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-14 15:10:25.141
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_netfx35linq-system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da.

FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\telemetry.ASM-WindowsDefault.json.

CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll
CORRUPT: C:\Windows\winsxs\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_a1aa0c9e9399ac00\System.ServiceModel.dll
CORRUPT: C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 19
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 4
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-05-14 15:29:46.203
----------------------EOF-----------------------

tbruneti · May 14, 2015

And my SFC logs - the C:\WINDOWS\Logs\CBS folder, zipped as requested.

Tried to upload it but too big (I think).

So uploading just the CBS.log - blast that's too big as well.

:banghead:

I'LL BE BACK!

tbruneti · May 14, 2015

I hope this works.

The CBS.LOG file
https://drive.google.com/file/d/0B9J4D3Ng4RdXQThGTm5RbmE0bzQ/view?usp=sharing
https://drive.google.com/file/d/0B9J4D3Ng4RdXMW1yaThJMHNwUVU/view?usp=sharing as a TXT file with preview.

And the entire folder - zipped.
https://drive.google.com/file/d/0B9J4D3Ng4RdXR2Y3SWVoLUNGemc/view?usp=sharing

Hope that works.

tbruneti · May 17, 2015

Thanks for moving this Tekno Venus .
I was going to put it there as it had a lot of SFC errors, but I was a bit wary as it's not after an update.
I think I lost / damaged the files when my HDD failed.
Hope someone here can help me.

BrianDrab · Jun 1, 2015

Sorry for the delay. This may take a few rounds of fixing. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Items for your next post
1. SFCFix.txt
2. CBS.txt

tbruneti · Jun 2, 2015

Thank you BrianDrab.

Here is the SFCFix log file.

SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-02 09:25:57.682
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\WCS\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll

Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll to C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll.
Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll to C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll.

Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll
Successfully restored permissions on C:\Windows\winsxs\x86_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18532_none_e9574375a815d506\System.ServiceModel.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.1.7601.18741_none_f88e7efab1d285ea\mfplat.dll
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-06-02 09:26:23.515
Script hash: tLAxNySvPt909i3PTiNeGkiHd7HtxSGiv6cq92BhI/k=
----------------------EOF-----------------------

I'm running the SFC /SCANNOW and will post that in a minute or two.

Please note that I tried a few things while waiting (sorry).
I run the SCFfix several times and inserted a newly downloaded Win7 DVD when it asked.
I also read somewhere that a CCleaner registry clean could help so I did that as well.
NOTHING HELPED.

Thanks for your time and effort.

tbruneti · Jun 2, 2015

And here is the CBS file.

View attachment cbs.txt

BrianDrab · Jun 2, 2015

I also read somewhere that a CCleaner registry clean could help so I did that as well.

The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid and erroneous entries does not affect system performance but it can result in "unpredictable results". Unless you have a particular problem that requires a registry edit to correct it, (and you are expert in the registry), I would suggest you leave the registry alone.

Further Information
http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2853053

We fixed some corruption which is good. Please now do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

tbruneti · Jun 2, 2015

I totally agree with what you say about registry cleaners, but as no one was helping and I thought that I was going to need a "factory reset" I had nothing to loose. I did however make a couple of registry backups beforehand.

I installed that link and here is a copy of the CheckSUR.txt - is that the one you want?

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-02 17:21

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.mum
(fix) CBS MUM Missing CBS File Replaced Package_1_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2803821_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2803821_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2803821_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.mum
(fix) CBS MUM Missing CBS File Replaced Package_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2803821~31bf3856ad364e35~amd64~~6.1.1.3.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab.

Checking Component Store
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.21010_none_fad7ada7bd46d3d5.manifest wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.21010_none_fad7ada7bd46d3d5
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.21010_none_fad7ada7bd46d3d5.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13.manifest x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_e6037b4142b3c749.manifest amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_e6037b4142b3c749
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_e6037b4142b3c749.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_89e4dfbd8a565613.manifest x86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_89e4dfbd8a565613
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18135_none_89e4dfbd8a565613.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab
(f) CSI Manifest Missing 0x00000002 x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64.manifest x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64
(f) CSI Catalog Missing 0x00000002 bc7717c80d46148152ac25c9d3c393b1df29082a275328e8239381ac66cd18b6.cat ffda8024789..9591e91eb60_31bf3856ad364e35_6.1.7601.18147_300442d5365a102b Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Manifest Missing 0x00000002 amd64_ffda80247895fa80985be9591e91eb60_31bf3856ad364e35_6.1.7601.18147_none_300442d5365a102b.manifest amd64_ffda80247895fa80985be9591e91eb60_31bf3856ad364e35_6.1.7601.18147_none_300442d5365a102b
(fix) CSI Manifest Missing CSI File Replaced File: amd64_ffda80247895fa80985be9591e91eb60_31bf3856ad364e35_6.1.7601.18147_none_300442d5365a102b.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16635_none_b8c7a62e6f3010fe.manifest amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16635_none_b8c7a62e6f3010fe
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16635_none_b8c7a62e6f3010fe.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638.manifest x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638
(f) CSI Catalog Thumbprint Invalid 0x00000000 bc7717c80d46148152ac25c9d3c393b1df29082a275328e8239381ac66cd18b6 333d718d73a..8a3825e6253_31bf3856ad364e35_6.1.7601.22318_c4aa344332153d89
(fix) CSI Catalog Thumbprint Invalid CSI Catalog Thumbprint Deleted bc7717c80d46148152ac25c9d3c393b1df29082a275328e8239381ac66cd18b6
(f) CSI Manifest Missing 0x00000002 amd64_333d718d73a3f229d35c48a3825e6253_31bf3856ad364e35_6.1.7601.22318_none_c4aa344332153d89.manifest amd64_333d718d73a3f229d35c48a3825e6253_31bf3856ad364e35_6.1.7601.22318_none_c4aa344332153d89
(fix) CSI Manifest Missing CSI File Replaced File: amd64_333d718d73a3f229d35c48a3825e6253_31bf3856ad364e35_6.1.7601.22318_none_c4aa344332153d89.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-30sep13.cab
(f) CSI Manifest Missing 0x00000002 x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08.manifest x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08
(f) CSI Catalog Missing 0x00000002 f4ddb4c9afe94d83a8a32608db1bca052fd6c83e717a5e4febec31b8144a49d5.cat 5b5c3ebbd75..113e9618c92_31bf3856ad364e35_6.1.7601.21861_021c4a02b867ec48 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced File: f4ddb4c9afe94d83a8a32608db1bca052fd6c83e717a5e4febec31b8144a49d5.cat From: C:\Windows\servicing\Packages\Package_2_for_KB2644615~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CSI Manifest Missing 0x00000002 amd64_5b5c3ebbd75ba5b9ee657113e9618c92_31bf3856ad364e35_6.1.7601.21861_none_021c4a02b867ec48.manifest amd64_5b5c3ebbd75ba5b9ee657113e9618c92_31bf3856ad364e35_6.1.7601.21861_none_021c4a02b867ec48
(fix) CSI Manifest Missing CSI File Replaced File: amd64_5b5c3ebbd75ba5b9ee657113e9618c92_31bf3856ad364e35_6.1.7601.21861_none_021c4a02b867ec48.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7600.21108_none_0b9e6f304efa1cf1.manifest x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7600.21108_none_0b9e6f304efa1cf1
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7600.21108_none_0b9e6f304efa1cf1.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058.manifest x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e.manifest x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e
(f) CSI Manifest Missing 0x00000002 wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.16850_none_fa22f90aa449708d.manifest wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.16850_none_fa22f90aa449708d
(fix) CSI Manifest Missing CSI File Replaced File: wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7600.16850_none_fa22f90aa449708d.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7601.17744_none_0ccc16713326c039.manifest x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7601.17744_none_0ccc16713326c039
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7601.17744_none_0ccc16713326c039.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab
(f) CSI Manifest Missing 0x00000002 amd64_b19a5ee2a27d1e0cad1ccbb597005492_31bf3856ad364e35_6.1.7601.17725_none_6e951d24477b8b28.manifest amd64_b19a5ee2a27d1e0cad1ccbb597005492_31bf3856ad364e35_6.1.7601.17725_none_6e951d24477b8b28
(fix) CSI Manifest Missing CSI File Replaced File: amd64_b19a5ee2a27d1e0cad1ccbb597005492_31bf3856ad364e35_6.1.7601.17725_none_6e951d24477b8b28.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22305_none_e6ad89b65bb91067.manifest amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22305_none_e6ad89b65bb91067
(fix) CSI Manifest Missing CSI File Replaced File: amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22305_none_e6ad89b65bb91067.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab
(f) CSI Payload File Missing 0x00000000 ieframe.dll wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3
(f) CSI Payload File Missing 0x00000000 shell32.dll wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da
(f) CSI Payload File Missing 0x00000000 System.Data.Linq.dll amd64_netfx35linq-system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530
(f) CSI Payload File Missing 0x00000000 mshtmled.dll wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a

Summary:
Seconds executed: 4287
Found 29 errors
Fixed 18 errors
CSI Manifest Missing Total count: 18
Fixed: CSI Manifest Missing. Total count: 12
CSI Catalog Missing Total count: 2
Fixed: CSI Catalog Missing. Total count: 2
CSI Payload File Missing Total count: 4
CBS MUM Missing Total count: 3
Fixed: CBS MUM Missing. Total count: 3
CBS Catalog Corrupt Total count: 1
Fixed: CBS Paired File. Total count: 3
CSI Catalog Thumbprint Invalid Total count: 1
Fixed: CSI Catalog Thumbprint Invalid. Total count: 1

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13.manifest
winsxs\manifests\x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64.manifest
winsxs\manifests\x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638.manifest
winsxs\manifests\x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08.manifest
winsxs\manifests\x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058.manifest
winsxs\manifests\x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e.manifest
servicing\packages\Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.mum
servicing\packages\Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.cat

BrianDrab · Jun 2, 2015

I did however make a couple of registry backups beforehand.

:thumbsup2:

Yes, that was the file I needed. Please do the following.

Step#1 - Fix Corrupt Files
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it.
C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files). If the Packages folder doesn't exist within Servicing you will need to create it.
C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again.
When the SURT finishes installing, zip up and attach the following log file:
C:\Windows\Logs\CBS\CheckSUR.log

tbruneti · Jun 2, 2015

Thanks again BrianDrab

The log file is small so I just copied it here, hope that's OK

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-02 20:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_4_for_KB3032359~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13.manifest x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17633_none_5e61ee6653dd5b13.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64.manifest x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64
(fix) CSI Manifest Missing CSI File Replaced File: x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22740_none_d181d1e4d1205a64.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638.manifest x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-jsprofilerui_31bf3856ad364e35_11.2.9600.17633_none_792345722af28638.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08.manifest x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08
(fix) CSI Manifest Missing CSI File Replaced File: x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_e84cab2cb77bae08.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058.manifest x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17633_none_fb20d633b0c03058.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e.manifest x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e
(fix) CSI Manifest Missing CSI File Replaced File: x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17633_none_2e707dcc40a0714e.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Payload File Missing 0x00000000 ieframe.dll wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3
(f) CSI Payload File Missing 0x00000000 shell32.dll wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da
(f) CSI Payload File Missing 0x00000000 System.Data.Linq.dll amd64_netfx35linq-system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530
(f) CSI Payload File Missing 0x00000000 mshtmled.dll wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a

Summary:
Seconds executed: 1470
Found 11 errors
Fixed 7 errors
CSI Manifest Missing Total count: 6
Fixed: CSI Manifest Missing. Total count: 6
CSI Payload File Missing Total count: 4
CBS Catalog Corrupt Total count: 1
Fixed: CBS Catalog Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1

BrianDrab · Jun 2, 2015

Awesome. Four more to fix. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Items for your next post
1. SFCFix.txt
2. CBS.txt

tbruneti · Jun 3, 2015

Thanks BrianDrab.

I never realised there were so many problems.
By the way IE and Firefox are no longer crashing all the time - the original problem after replacing the HDD.

Here is the SFCFix log, I will start step 2 now and post that log.

SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-03 07:44:01.898
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\WCS\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-

shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-

ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-ie-

htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx35linq-

system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530

Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-

shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da\shell32.dll to C:\Windows\winsxs\wow64_microsoft-windows-

shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da\shell32.dll.
Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-

ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3\ieframe.dll to C:\Windows\winsxs\wow64_microsoft-windows-

ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3\ieframe.dll.
Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-ie-

htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a\mshtmled.dll to C:\Windows\winsxs\wow64_microsoft-windows-ie-

htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a\mshtmled.dll.
Successfully copied file C:\Users\WCS\AppData\Local\niemiro\Archive\winsxs\amd64_netfx35linq-

system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530\System.Data.Linq.dll to C:\Windows\winsxs\amd64_netfx35linq-

system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530\System.Data.Linq.dll.

Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-ieframe_31bf3856ad364e35_10.2.9200.16660_none_ecc9f88a52f7d0b3
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-ie-

htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-ie-

htmlediting_31bf3856ad364e35_9.4.8112.16443_none_c70832b74a77b42a
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx35linq-system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx35linq-system.data.linq_31bf3856ad364e35_6.1.7601.22326_none_c866c6ce3b4be530
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2015-06-03 07:44:13.817
Script hash: vRP9DlpPZEXsgQP4sIBB6iMlpido1hbS+8JPmKuuQYo=
----------------------EOF-----------------------

tbruneti · Jun 3, 2015

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\WCS>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example

BOTHER - I really thought you had got rid of all the errors, but here is another log.

View attachment cbs.zip

BrianDrab · Jun 3, 2015

Actually we did! You are good to go. The remaining ones are from a known issue that Microsoft is working on. They can safely be ignored. More info is below.

Code:

12}]"utc.app.json" :
  Found: {l:32 b:Dk6fUP1SnCTleFraPRQVF4X7qKh8b/NoJA44WgQ6+JE=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2015-06-03 08:14:42, Info                  CSI    000006ca [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-03 08:14:42, Info                  CSI    000006cb Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :

https://support.microsoft.com/en-us/kb/3022345

Originally Posted by Microsoft
This update enables the Diagnostics Tracking Service in Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1. This tracking service collects data about functional issues in Windows.

This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:

telemetry.ASM-WindowsDefault.json
utc.app.json

The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or corruption on a device that is running this update, and this issue will be fixed in a later service update.

tbruneti · Jun 3, 2015

BRILLIANT
:dance:
My face dropped when I saw more errors appear.

Thank you so much for all your excellent help.
I was not looking forward to reinstalling Windows and then ALL my devices, software, settings and tweaks. not to mention Windows updates.
Back to using my good laptop and not the crummy old one.

Sod's law I've just noticed an invitation for Windows 10 - would that have solved all my damaged files?
Mind you it's just an invitation, so I would have been without this laptop for weeks or even months.

Once again THANK YOU for all your help.

Tony
:wave:

PS
How on earth did you learn to do this?
Any hints where to start, things to read, online courses......

BrianDrab · Jun 3, 2015

No problem at all. If you're interested in Windows 10 you can get it free if you fill out your email on the invitation (if your machine will support it). It comes out at the end of July. Not sure if it would have fixed your damaged files or not. I wouldn't want to upgrade my OS with known issues however.

As far as learning this stuff, there is a school here. If it's something you are interested in you can get in contact with niemiro or Go The Power. We are always looking for good helpers. Take care.

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[SOLVED] SFC problems on laptop with a replacement disk drive

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