SFC Fix was unable to fix a corrupt file

[Paulacns]

Hi,

My windows update was having problems and I run SFCscan and SFCfix in my computer.
SFC fix identified a corrupt file but was unable to correct it. I don't have the windows 7 DVD, it came pre-installed.
The log said:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-01 15:18:14.165
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-07-01 16:48:27.805
----------------------EOF-----------------------

Can anyone help?
Thx
Paula

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[CKing123]

Hello Paulacns and :welcome: to Sysnative :wave:

Please run this fix, followed by a SFC scan

[COLOR=9000]SFCFix Fix[/COLOR]
This fix is very specific for Paulacns's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop. If you have kept SFCFix from previous fixes, use that instead.
Download the attached View attachment SFCFix.zip and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip file over the SFCFix.exe executable and release it

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now, we will run SFC

SFC Scan
1. Click on :startorb: and type cmd. When Command Prompt appears, right-click on it, and click Run as Administrator
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

-CKing

 

[Paulacns]

Hi Brian

thank you for your reply.
It is ok by me.

Paula

 

[CKing123]

Hello Paulacns and :welcome: to Sysnative :wave:

Hello Paulacns and :welcome: to Sysnative :wave:

Please run this fix, followed by a SFC scan

[COLOR=9000]SFCFix Fix[/COLOR]
This fix is very specific for Paulacns's computer. Trying this fix on your own computer might damage your computer. If you are after assistance, create a new thread, and you will be assisted shortly.

Download SFCFix (by niemiro) and move the executable on your Desktop. If you have kept SFCFix from previous fixes, use that instead.
Download the attached View attachment 21595 and move the archive to your Desktop
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs
Drag the SFCFix.zip file over the SFCFix.exe executable and release it

SFCFix will launch, let it complete
Once done, a file will appear on your Desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply

Now, we will run SFC

SFC Scan
1. Click on :startorb: and type cmd. When Command Prompt appears, right-click on it, and click Run as Administrator
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

-CKing