sfc fails dism fails sfcfix reports no errors

D

djpat

Contributor
Joined
Sep 22, 2019
Posts
12
Hello all,

I have been unable to update my windows 10 since version 586 was first installed (against my will). A few years ago when I was running on a smaller hard drive, windows tried to update and failed because it completely ran out of space. While that may not be the cause, ever since then no major updates will work. I have since changed to a different much larger drive. I have tried using sfc and dism to repair the apparent corruption with no success. I have even enlisted microsoft tech suport which was also not a success.

I have a large amount of software on this computer that took forever to configure properly and would really like to avoid having to re-install and configure it all if possible.

sfc fails with "Windows Resource Protection could not perform the requested operation". dism fails with messages about accessing temporary folders.

sfcfix appears to run dism and fails and then reports no corruptions were detected.

Something must be severely messed up and I was hoping one of you experts could help me fix.

Originally when I started looking into this, everything seemed to revolve around volume shadow copy service refusing to work.

If someone could help me figure this out it would be much appreciated.
 

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Hi!

Let's first check the HDD status:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Thanks so much for your reply!

This is not the original drive for this installation. The previous installation was on a much smaller SSD drive and it ran out of space around the same time it was trying to do windows update. I removed some stuff and tried to fix it for a few years and finally moved the partition to a new drive earlier this year. The same issues happened on both drives (volume shadow copy service would not work/corrupted).

That being said, GSmartControl ran and said completed without error. The output is attached.

There is one pink line on the attributes tab. Picture is below.

Again, thank you very much for taking a look at this.

attributes.png
 

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SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

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Thank you so much for your help.

The SFCFix The script ran with no errors. SFC failed again however. The log is attached. I have attached the SFCFix log as it was quite long.

Thank you again for the assistance. There was no way I could figure this out.
 

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Thank you again!

I accidentally ran the SFCFix script twice. I hope that didn't break anything. It looks like progress is being made. SFC failed at 55% this time instead of 40%... more than half way there!

CBS.log is now too large to attach. Here is a link: CBS.log
 

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100%!!!!!!

But now the bad news:

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Also, it appears to now take 3-4 minutes from when SFC finishes to when the log file is completely written. I should I reboot or something?

CBS.log
 

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