sfc failing and dism fails with error 193

[CIO]

really stumped here. Usually if sfc fails to repair corruptions, then i run a dism online restore health cmd followed by sfc and that is that. but in this bizarre case a domain user reported his screen was flashing, so i immediately scanned for malware with bitdefender and came up clean. then, i logged on with another domain user account and things looked good. loggin back on with the original domain user resulted in his desktop flashing again. so i deleted his profile from a domain admin account on that pc. had him log in again, and the problem was still there. ran sfc and discovered corruptions that it could not repair. ran dism and it failed with dism error 193. downloaded the win10 media creation tool and tried an in place upgrade and it failed. pulled the pc off the domain and tried again. same results with sfc and dism. tried using sfcfix and it crashes. Any ideas out there? I will post a couple of logs here.

 

[Sysnative Windows Update]

Hi!

Your system is extremely corrupt and it would be best if you performed a fresh install of the operating system after checking the HDD for any damage:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.