[SOLVED] SFC errors

[The Don]

Good Morning All

I am having problems with MS Edge.... I ran a SFC /scannow from the prompt and attach the log with errors.

What is my next step to repair - since SFC warned that it could not repair all corruptions.

Thanks,
Don

 

[zcomputerwiz]

Hello there Don!

Let's try DISM and see if it can repair the corruptions that SFC found, or give a little more information.

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   
   Dism /Online /Cleanup-Image /RestoreHealth
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
   
   
3. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

 

[The Don]

Hello zcomputerwiz

Done - see attached file.

Thanks,
Don

 

[zcomputerwiz]

2020-03-05 04:35:54, Info                  CBS    =================================
2020-03-05 04:35:54, Info                  CBS    Checking System Update Readiness.
2020-03-05 04:35:54, Info                  CBS   
2020-03-05 04:35:54, Info                  CBS    (p)    CSI Payload Corrupt    (w)    (Fixed)    x86_microsoft-windows-f..etype-timesnewroman_31bf3856ad364e35_10.0.18362.1_none_53ae5b6f5e324120\times.ttf
2020-03-05 04:35:54, Info                  CBS    (p)    CSI Payload Corrupt    (w)    (Fixed)    x86_microsoft-windows-printdialog.core_31bf3856ad364e35_10.0.18362.657_none_da827a6cf7743b7f\PrintDialog.dll
2020-03-05 04:35:54, Info                  CBS   
2020-03-05 04:35:54, Info                  CBS    Summary:
2020-03-05 04:35:54, Info                  CBS    Operation: Detect and Repair
2020-03-05 04:35:54, Info                  CBS    Operation result: 0x0
2020-03-05 04:35:54, Info                  CBS    Last Successful Step: Entire operation completes.
2020-03-05 04:35:54, Info                  CBS    Total Detected Corruption:    2
2020-03-05 04:35:54, Info                  CBS        CBS Manifest Corruption:    0
2020-03-05 04:35:54, Info                  CBS        CBS Metadata Corruption:    0
2020-03-05 04:35:54, Info                  CBS        CSI Manifest Corruption:    0
2020-03-05 04:35:54, Info                  CBS        CSI Metadata Corruption:    0
2020-03-05 04:35:54, Info                  CBS        CSI Payload Corruption:    2
2020-03-05 04:35:54, Info                  CBS    Total Repaired Corruption:    2
2020-03-05 04:35:54, Info                  CBS        CBS Manifest Repaired:    0
2020-03-05 04:35:54, Info                  CBS        CSI Manifest Repaired:    0
2020-03-05 04:35:54, Info                  CBS        CSI Payload Repaired:    2
2020-03-05 04:35:54, Info                  CBS        CSI Store Metadata refreshed:    True
2020-03-05 04:35:54, Info                  CBS   
2020-03-05 04:35:54, Info                  CBS    Total Operation Time: 1453 seconds.
2020-03-05 04:35:54, Info                  CBS    Ensure CBS corruption flag is clear
2020-03-05 04:35:54, Info                  CBS    All WCP store corruptions were fixed
2020-03-05 04:35:54, Info                  CBS    Ensure WCP corruption flag is clear
2020-03-05 04:35:54, Info                  CBS    All CSI corruption was fixed, ensure CorruptionDetectedDuringAcr is clear
2020-03-05 04:35:54, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-05 04:35:54, Info                  CBS    CheckSur: hrStatus: 0x0 [S_OK], download Result: 0x0 [S_OK]
2020-03-05 04:35:54, Info                  CBS    Count of times corruption detected: 1
2020-03-05 04:35:54, Info                  CBS    Seconds between initial corruption detections: -1
2020-03-05 04:35:54, Info                  CBS    Seconds between corruption and repair: 13013209
2020-03-05 04:35:54, Info                  CBS    Reboot mark cleared

Looks like two repairs were made. Go ahead and restart, then run DISM again. If no errors are detected, run SFC again.
If an error is detected, please zip and attach the CBS log.

 

[The Don]

DISM run again - log file attached.
Seems there ARE errors.
Don.

 

[zcomputerwiz]

2020-03-06 07:00:23, Info                  CSI    0000000d StoreCorruptionRepair transaction completed.
2020-03-06 07:00:23, Warning               CBS    Current tick count: 1100 lower than last tick count: 2079. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]
2020-03-06 07:00:23, Info                  CBS    Repr: Finished repairing CSI store.
2020-03-06 07:00:23, Info                  CBS   
2020-03-06 07:00:23, Info                  CBS    =================================
2020-03-06 07:00:23, Info                  CBS    Checking System Update Readiness.
2020-03-06 07:00:23, Info                  CBS   
2020-03-06 07:00:23, Info                  CBS   
2020-03-06 07:00:23, Info                  CBS    Summary:
2020-03-06 07:00:23, Info                  CBS    Operation: Detect and Repair
2020-03-06 07:00:23, Info                  CBS    Operation result: 0x0
2020-03-06 07:00:23, Info                  CBS    Last Successful Step: Entire operation completes.
2020-03-06 07:00:23, Info                  CBS    Total Detected Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CBS Manifest Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CBS Metadata Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CSI Manifest Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CSI Metadata Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CSI Payload Corruption:    0
2020-03-06 07:00:23, Info                  CBS    Total Repaired Corruption:    0
2020-03-06 07:00:23, Info                  CBS        CBS Manifest Repaired:    0
2020-03-06 07:00:23, Info                  CBS        CSI Manifest Repaired:    0
2020-03-06 07:00:23, Info                  CBS        CSI Payload Repaired:    0
2020-03-06 07:00:23, Info                  CBS        CSI Store Metadata refreshed:    True
2020-03-06 07:00:23, Info                  CBS   
2020-03-06 07:00:23, Info                  CBS    Total Operation Time: 969 seconds.
2020-03-06 07:00:23, Info                  CBS    Ensure CBS corruption flag is clear
2020-03-06 07:00:23, Info                  CBS    Ensure WCP corruption flag is clear
2020-03-06 07:00:23, Info                  CBS    All CSI corruption was fixed, ensure CorruptionDetectedDuringAcr is clear
2020-03-06 07:00:23, Info                  CBS    Failed to clear CorruptionDetectedDuringAcr store corrupt flag (slow mode trigger). [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-03-06 07:00:23, Info                  CBS    CheckSur: hrStatus: 0x0 [S_OK], download Result: 0x0 [S_OK]

Looks good :)

Go ahead and run SFC, then zip and attach the CBS log again.

 

[The Don]

Done - attached

 

[zcomputerwiz]

I don't see any signs of other corruption being detected, so let's continue.

Does Edge function at this point?

 

[The Don]

Yes! Thanks - OK, is there anything else we need to do to make sure all is OK?
Routine prevention?

Don.

 

[zcomputerwiz]

Since DISM and SFC report that all is well it should be okay :)

Does Windows Update offer the 1909 feature update now?

 

[The Don]

Sounds good... thanks.
Update 1909? Hmmm not sure... I wonder if it was installed already? What is the KB number if any?

 

[zcomputerwiz]

Right click on the start menu and choose Run.
In the run box, type 'winver' without the quotes, then press enter or click OK.

The box should display the Windows 10 version. If it is build 1903, try clicking the Update Now button on this page to upgrade: Download Windows 10
Let me know if this gives any errors.

 

[The Don]

Version 1909 (OS Build 18363.693)

 

[zcomputerwiz]

Great! Your machine is all up to date. Anything else I can assist you with?

 

[The Don]

Nope. Thanks a ton!

 

[zcomputerwiz]

Glad to help, I'll mark the thread solved. If you encounter any problems post back and I will continue to assist you.