[SOLVED] SFC errors requiring attention

P

pcemkr

Contributor
Joined
Nov 24, 2014
Posts
26
Hello,

I was referred to Sysnative for help repairing SFC errors.

My system has recently been cleared of malware and, amongst a couple of small issues, there are some SFC errors that require attention.

I started running SFCFix on the computer, however, it appears to be hung up at "Stage 8 of Attempting to Repair". I am running this portion without the Windows DVD and am waiting for it to provide the alternate instructions as it mentioned. SFCFix has been running for about 2 hours now, so I am unable to include the logs you need...what should I do now?

Thanks!
 
Hello and welcome to the forum :)

Did SFCFix end up finishing? If it did not finish running please perform the following steps:

Windows 7/Vista

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Windows 8

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hello and thank you Go To The Power,

Yes, SFCFix finally did complete. It was still running after 4 hours before I had to leave, so I left it running and was welcomed with a completed scan & results..hooray!

Here are the SFCFix & CBS logs you need:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-24 08:28:48.567
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-ddores_31bf3856ad364e35_6.1.7600.16385_none_1e9c329c9fe0187e\DDORes.dll




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-11-24 20:02:13.719
----------------------EOF-----------------------

I apologize if the CBS log file did not attach. I think I did it correctly, however, I would not be surprised if it does not come through as the buttons were not as cooperative as I am. When I dragged the file to the box as instructed, I got a box telling me to drag the file to the box or click add files. *sigh* I do have the CBS.zip file ready at hand if you need me to reattach (and would welcome any additional instructions that may ease the process).

I appreciate your patience as I navigate my way through.

Thanks!
 
Hello again,

We will get that one file repaired first then we will use another method of uploading the CBS folder.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.


SFCFix Collect CBS
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. On your Desktop, you should now see two files: SFCFix.exe and SFCFixScript.txt.
  4. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  5. SFCFix will now begin to upload your CBS logfiles to our server.
  6. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

If all goes well, you should see that your logfiles have now been added to your thread.

Alex
 
Hi Alex,

Quick question...
I'm following the instructions for SFC /SCANNOW and am unable to find the Command Prompt (Admin) as you instructed. The only button I have on the screen similar to what you are instructing onlu offers me "properties" & "open windows explorer" optionos.
SFC /SCANNOW

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
My question: will pressing the windows + r button get me to the same place you are directing me to copy the command?

Thanks!
 
Sorry I thought you were on Windows 8 for some reason.

If you press thew Windows key + R it will get you the same run window.

Lets try that again

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

SFCFix Collect CBS
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. On your Desktop, you should now see two files: SFCFix.exe and SFCFixScript.txt.
  4. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  5. SFCFix will now begin to upload your CBS logfiles to our server.
  6. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

If all goes well, you should see that your logfiles have now been added to your thread.

Alex
 
Re: Logfile submission from pcemkr

No problem at all, thanks!. :smile9:

Here are the SFCFix logs you requested:

Code: 
 SFCFix version 2.4.1.0 by niemiro.Start time: 2014-11-24 22:28:38.211
Using .txt script file at C:\Users\Owner\Desktop\SFCFixScript.txt [0]






Collect:: directive completed successfully.






Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-11-24 22:32:31.527
----------------------EOF-----------------------


Code: 
SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-11-24 22:28:38.211
Using .txt script file at C:\Users\Owner\Desktop\SFCFixScript.txt [0]








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-11-24 22:32:31.527
----------------------EOF-----------------------[CODE/] 

*NOTE: Alex, I did my best to rename files to keep track of the information to send you, however, it appears the SFCFix.txt automatically writes to that name and may have overwritten the first SFCFix file. My apologies if this is the case.
 
CBS log looks good, no more errors are being reported :)

Code: 
POQ 136 ends.
2014-11-24 22:08:27, Info                  CSI    00000320 [SR] Verify complete
2014-11-24 22:08:27, Info                  CSI    00000321 [SR] Repairing 0 components
2014-11-24 22:08:27, Info                  CSI    00000322 [SR] Beginning Verify and Repair transaction
2014-11-24 22:08:27, Info                  CSI    00000323 Repair results created:
POQ 137 starts:
 
POQ 137 ends.
2014-11-24 22:08:27, Info                  CSI    00000324 [SR] Repair complete
 
My system was recently cleared of malware with the assistance of another forum and, amongst a couple of small issues, they found SFC errors that needed repaired.

If you say there are no other errors being reported and there are no further steps, then I guess our work here is finished.

Thank you for the efficient and expeditious support Alex!


 
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