[SOLVED] SFC error and DISM error 193

[recremar]

Please help. I have been unable to resolve these issues. My OS is Win 10 Pro 64x. When I tried to upgrade to build 1511, it failed with an unknown error. I ran SFC /scannow which did not fix all errors. I then ran DISM restorehealth and received error 193. Google search failed to provide any solution to this error 193. I then tried an inplace install of Win 10 RTM which failed. I then tried an inplace install of Win 10 1511 which also failed. I then ran your SFCFix.exe which produced the txt file which is attached. The file states no corruptions found. Attached are the CBS and DISM log files as CBS1.rar. and DISM1.rar produced by SFCFix. I then ran SFC and DISM. Those log files are attached as CBS.rar and DISM.rar. I have exhausted every idea I have. Please help. Thanks in advance.

 

[BrianDrab]

Hi and welcome to Sysnative. If you are still having issues, please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

---

Items for your next post
1. SFCFix.txt
2. CBS.txt

 

[recremar]

First, thanks for your help. Attached the files you requested.

 

[BrianDrab]

Good the SFC corruption is resolved. Please do the following now.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[recremar]

Attached is the cbs.rar file requested. Please note I received error 193 running the dism command as directed.

 

[BrianDrab]

Thanks. I believe we need to resolve the following.

2015-12-16 13:13:07, Error                 DISM   DISM OS Provider: PID=5300 TID=5592 Unable to retrieve servicing stack folder for DLL search path modification. - CDISMOSServiceManager::SetDllSearchPath(hr:0x800700c1)

Please do the following.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

 

[recremar]

Hope this is the correct link on SendSpace.

https://www.sendspace.com/file/6alqxy

 

[BrianDrab]

Excellent. We are closing in on the issue. I need another piece of your registry.

Step#1 - Export CBS Registry Key

1. Click on the Start
   
   button and in the search box, type regedit
2. When you see regedit on the list, right-click on it and select Run as administrator
3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
   
   
4. Once selected, click File > Export....
5. Change the Save as type: to Registry Hive Files (*.*)
6. Name this file CBS (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive or SendSpace.

 

[recremar]

Link to CBS reg file

https://www.sendspace.com/file/7qxgov

 

[BrianDrab]

Thanks. What are the names of the directories present in C:\Windows\Servicing\Version\

 

[recremar]

png of serving files directory

 

[recremar]

ooops. Directory name is 10.0.10240.16565. No other directories

 

[BrianDrab]

What files are listed inside this directory (10.0.10240.16565)?

 

[recremar]

only amd64_installed and x86_installed

 

[BrianDrab]

Thanks. Please zip/attach your most recent DISM log.
C:\windows\logs\DISM\dism.log

 

[recremar]

Attached is dism.log which was created when I did your first SCFFix.exe instruction.

 

[BrianDrab]

Thanks. Please do the following.

Step#1 - DISM /RestoreHealth Scan with ScratchDir Specified
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following commands into it (one at a time), pressing Enter after each. It's OK if the first command returns already exists in the command window.
   md c:\temp
   Dism /Online /Cleanup-Image /RestoreHealth /scratchdir:c:\temp
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread. Also attach your most recent DISM.log.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[recremar]

Attached are the files cbs.rar and dism error 193.png. The png files shows the 193 error received.

 

[recremar]

Here is the dism.rar file. Also, the cbs.log did not update.

 

[BrianDrab]

Let's make sure your disk is healthy before we continue.

Step#1 - ChkDsk Scan
1. Right-click your Start button and select Command Prompt (Admin). Answer Yes to allow if the User Account Control dialog comes up.
2. You should now have a black window open that you can type in to.
3. Please type chkdsk and then press enter.
4. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.

5. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
6. Right-click this file and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.