A arunpratheep New member Joined Feb 16, 2014 Posts 1 Feb 16, 2014 #1 Recently when I tried to update my windows 8 to 8.1 ,the following error occurs "Couldn't update to Windows 8.1 Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC. 0xC1900101 - 0x40017" I ran the updater trouble shooter and the following error occured: Detection details Error Report RootCause:RC_DataStoreErrorCode:0x80070057TimeDetected:2014-02-16-T-01:43:09P Collected File File Name: CheckSURLog.cab Service Status Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182. Collection informationComputer Name: ARUNWindows Version:6.2 Architecture:x64 Time:Sunday, February 16, 2014 1:42:45 PM Then I tried to run the following commands : 1. DISM /Online /Cleanup-image /Scanhealth 2. DISM/Online /Cleanup-image /Restorehealth The following error occurred: Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906 DISM /Online /Cleanup-Image /RestoreHealth Deployment Image Servicing and Management tool Version: 6.2.9200.16384 Image Version: 6.2.9200.16384 [==========================100.0%==========================] Error: 0x800f0906 The source files could not be downloaded. Use the "source" option to specify the location of the files that are required t o restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Then I tried the code sfc/scannow The error in sfc is Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch Am attaching sfcdetails.txt file ,Please help me with the isuues so that I can update to windows 8.1 View attachment sfcdetails.txt My laptop configuration is Dell 15 7000 model 7537 processor intel core i7 nvidia gt 750m 2 gb ddr5 graphics 8 gb ram antivirus kaspersky internet security 14 PS :all drivers are up to date
Recently when I tried to update my windows 8 to 8.1 ,the following error occurs "Couldn't update to Windows 8.1 Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC. 0xC1900101 - 0x40017" I ran the updater trouble shooter and the following error occured: Detection details Error Report RootCause:RC_DataStoreErrorCode:0x80070057TimeDetected:2014-02-16-T-01:43:09P Collected File File Name: CheckSURLog.cab Service Status Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182. Collection informationComputer Name: ARUNWindows Version:6.2 Architecture:x64 Time:Sunday, February 16, 2014 1:42:45 PM Then I tried to run the following commands : 1. DISM /Online /Cleanup-image /Scanhealth 2. DISM/Online /Cleanup-image /Restorehealth The following error occurred: Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906 DISM /Online /Cleanup-Image /RestoreHealth Deployment Image Servicing and Management tool Version: 6.2.9200.16384 Image Version: 6.2.9200.16384 [==========================100.0%==========================] Error: 0x800f0906 The source files could not be downloaded. Use the "source" option to specify the location of the files that are required t o restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Then I tried the code sfc/scannow The error in sfc is Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch Am attaching sfcdetails.txt file ,Please help me with the isuues so that I can update to windows 8.1 View attachment sfcdetails.txt My laptop configuration is Dell 15 7000 model 7537 processor intel core i7 nvidia gt 750m 2 gb ddr5 graphics 8 gb ram antivirus kaspersky internet security 14 PS :all drivers are up to date
