Recently when I tried to update my windows 8 to 8.1 ,the following error occurs
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
I ran the updater trouble shooter and the following error occured:
res://sdiageng.dll/print.png
Error Report
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| RootCause: | RC_DataStore |
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| ErrorCode: | 0x80070057 |
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| TimeDetected: | 2014-02-16-T-01:43:09P |
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Collected File
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| File Name: | CheckSURLog.cab |
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Service Status
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| Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182. |
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| Collection information | |
| Computer Name: | ARUN |
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| Windows Version: | 6.2
|
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| Architecture: | x64
|
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| Time: | Sunday, February 16, 2014 1:42:45 PM
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Then I tried to run the following commands :
1. DISM /Online /Cleanup-image /Scanhealth
2. DISM/Online /Cleanup-image /Restorehealth
The following error occurred:
Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906
DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
[==========================100.0%==========================]
Error: 0x800f0906
The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Then I tried the code sfc/scannow
The error in sfc is
Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
Am attaching sfcdetails.txt file ,Please help me with the isuues so that I can update to windows 8.1
View attachment sfcdetails.txt
My laptop configuration is
Dell 15 7000
model 7537
processor intel core i7
nvidia gt 750m 2 gb ddr5 graphics
8 gb ram
antivirus kaspersky internet security 14
PS :all drivers are up to date
