SFC-CBS ERROR

arunpratheep · Feb 16, 2014

Recently when I tried to update my windows 8 to 8.1 ,the following error occurs
"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

I ran the updater trouble shooter and the following error occured:

Detection details

Error Report

RootCause:	RC_DataStore
ErrorCode:	0x80070057
TimeDetected:	2014-02-16-T-01:43:09P

Collected File

File Name:	CheckSURLog.cab

Service Status

Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182.

Collection information
Computer Name:	ARUN
Windows Version:	6.2
Architecture:	x64
Time:	Sunday, February 16, 2014 1:42:45 PM

Then I tried to run the following commands :

1. DISM /Online /Cleanup-image /Scanhealth
2. DISM/Online /Cleanup-image /Restorehealth

The following error occurred:

Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906

DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Then I tried the code sfc/scannow

The error in sfc is

Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

Am attaching sfcdetails.txt file ,Please help me with the isuues so that I can update to windows 8.1
View attachment sfcdetails.txt
My laptop configuration is
Dell 15 7000
model 7537
processor intel core i7
nvidia gt 750m 2 gb ddr5 graphics
8 gb ram
antivirus kaspersky internet security 14

PS :all drivers are up to date

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SFC-CBS ERROR

arunpratheep

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