[SOLVED] SFC cannot repair some files in CBS Log Win 7x64

robbo462003 · Sep 15, 2013

Recently installed new SSD and had problems installing Win 7x64.Successfully installed Win 7x64 SP1 from USB flash drive.Then installed all windows updates,I ran SFC and some files could not be repaird.Some CBS files are corrupted.I installed Windows Hotfix KB 947821 today then ran updates and installed one important update KB 2719033. Ran SFC again and some files could not be repaired was the conclusion.I dont have any issues with the PC operation only the SFC corrupt file report.Ive seen similar posts here which suggest its a Windows SFC problem.Can you please confirm?

jcgriff2 · Sep 15, 2013

Did you update the SSD firmware, if applicable?

robbo462003 · Sep 15, 2013

Hello no I did not update the firmware I bought the Crucial M500 120GB SSD only a week ago

robbo462003 · Sep 15, 2013

I have checked Crucial support and there is no firmware update for the M500 120GB SSD

tom982 · Sep 16, 2013

Hello robbo462003,

You have a lot of problems on your computer! From your CheckSUR log:

Code:

Summary:
Seconds executed: 5777
 Found 859 errors
 Fixed 229 errors
  CSI Manifest All Zeros Total count: 8
  CSI F Mark Missing Total count: 229
  Fixed: CSI F Mark Missing.  Total count: 229
  CBS MUM Corrupt Total count: 282
  CBS Catalog Corrupt Total count: 282
  CBS Watchlist Package Missing Total count: 58

From your CBS log:

Code:

2013-09-15 13:10:47, Info                  CSI    0000030a [SR] Repairing 2 components
2013-09-15 13:10:47, Info                  CSI    0000030b [SR] Beginning Verify and Repair transaction
2013-09-15 13:10:47, Info                  CSI    0000030c Manifest hash for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260" does not match expected value. 
 Expected:{l:32 b:0101e86a95d791c8448a7a3a00f415590055657372e28da79dee2c235499948f}
 Found:{l:32 b:476ffd77a90c9e6f9458b6d9d249a431f6911296958d0ed57117582a845e32e6}.
2013-09-15 13:10:47, Info                  CSI    0000030d Unable to load manifest for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260"
2013-09-15 13:10:47, Info                  CSI    0000030e [SR] Cannot verify component files for Microsoft-Windows-DriverFrameworks-UserMode, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
2013-09-15 13:10:47, Info                  CSI    0000030f Manifest hash for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3" does not match expected value. 
 Expected:{l:32 b:010fc89c5d8c6dd9d51b722e9f981fcc65cbb37a3228cbb184a47ff84bb81df2}
 Found:{l:32 b:a11937f356a9b0ba592c82f5290bac8016cb33a3f9bc68d3490147c158ebb10d}.
2013-09-15 13:10:47, Info                  CSI    00000310 Unable to load manifest for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3"
2013-09-15 13:10:47, Info                  CSI    00000311 [SR] Cannot verify component files for Microsoft-Windows-DriverFrameworks-UserMode.Resources, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
2013-09-15 13:10:47, Info                  CSI    00000312 Manifest hash for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3" does not match expected value. 
 Expected:{l:32 b:010fc89c5d8c6dd9d51b722e9f981fcc65cbb37a3228cbb184a47ff84bb81df2}
 Found:{l:32 b:a11937f356a9b0ba592c82f5290bac8016cb33a3f9bc68d3490147c158ebb10d}.
2013-09-15 13:10:47, Info                  CSI    00000313 Unable to load manifest for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3"
2013-09-15 13:10:47, Info                  CSI    00000314 [SR] Recovered manifest from backup for Microsoft-Windows-DriverFrameworks-UserMode.Resources, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2013-09-15 13:10:47, Info                  CSI    00000315 Repair results created:
POQ 127 starts:
     0: Create File: File = [l:278{139}]"\SystemRoot\WinSxS\Manifests\amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3.manifest", Attributes = 00000080
    1: Move File: Source = [l:364{182}]"\SystemRoot\WinSxS\Temp\PendingRenames\b80ca19c0cb2ce01323800000012640c.amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3.manifest", Destination = [l:278{139}]"\SystemRoot\WinSxS\Manifests\amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3.manifest"

POQ 127 ends.
2013-09-15 13:10:47, Info                  CSI    00000316 [SR] Repair complete
2013-09-15 13:10:47, Info                  CSI    00000317 Manifest hash for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3" does not match expected value. 
 Expected:{l:32 b:010fc89c5d8c6dd9d51b722e9f981fcc65cbb37a3228cbb184a47ff84bb81df2}
 Found:{l:32 b:a11937f356a9b0ba592c82f5290bac8016cb33a3f9bc68d3490147c158ebb10d}.
2013-09-15 13:10:47, Info                  CSI    00000318 Looking for manifest in Backup Dir...
2013-09-15 13:10:47, Error                 CSI    00000319 (F) Unable to load manifest for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3"[gle=0x80004005]
2013-09-15 13:10:47, Error                 CSI    0000031a@2013/9/15:12:10:47.751 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
  FileHashMismatch on resource [128]"\winsxs\manifests\amd64_microsoft-windows-d..-usermode.resources_31bf3856ad364e35_6.1.7601.17803_en-us_251461586e43c0e3.manifest"[gle=0x80004005]
2013-09-15 13:10:47, Info                  CSI    0000031b Manifest hash for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260" does not match expected value. 
 Expected:{l:32 b:0101e86a95d791c8448a7a3a00f415590055657372e28da79dee2c235499948f}
 Found:{l:32 b:476ffd77a90c9e6f9458b6d9d249a431f6911296958d0ed57117582a845e32e6}.
2013-09-15 13:10:47, Info                  CSI    0000031c Looking for manifest in Backup Dir...
2013-09-15 13:10:47, Error                 CSI    0000031d (F) Unable to load manifest for component [ml:280{140},l:200{100}]"amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260"[gle=0x80004005]
2013-09-15 13:10:47, Error                 CSI    0000031e@2013/9/15:12:10:47.822 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
  FileHashMismatch on resource [127]"\winsxs\manifests\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260.manifest"[gle=0x80004005]

I'm surprised the System Update Readiness Tool didn't detect the manifest corruption, but at least SFC did.

Due to the extent of the problem, I suggest you do a repair install:

https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Tom

robbo462003 · Sep 17, 2013

Hello Tom thanks for your help I did a clean install because I could not remove SP1 as I had run disk clean sometime earlier.After the install I ran windows updates but cannot install Internet Explorer 9 or SPI.I ran SFC /scannow and get Windows resource protection currupt files unable to fix. Seems I am at the begining I dont know where to go from here particularly as this is a clean install,any advice would be appreciated

tom982 · Sep 17, 2013

Hi robbo,

Let's have a look:

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom

robbo462003 · Sep 17, 2013

Hello Tom,since my last post I ran win 7 upgrade and when completed ran winows updates but each time system crashed.I followed your instructions to run SFC \scannow again and its says no violations. Here is the cbs log I just ran

tom982 · Sep 17, 2013

Hi robbo,

Your CBS log confirms there are no problems. Could you clarify what you mean by 'win 7 upgrade'? Do you mean Windows Update or Windows Anytime Upgrade?

Tom

robbo462003 · Sep 17, 2013

tom982 said:
Hi robbo,

Your CBS log confirms there are no problems. Could you clarify what you mean by 'win 7 upgrade'? Do you mean Windows Update or Windows Anytime Upgrade?

Tom

I ran the Windows 7 upgrade from my installation CD.Then because updates crashed I posted you and ran sfc /scannow and posted the CBS logs to you.Since then have run windows updates and have system crash again after 80 installs

tom982 · Sep 18, 2013

Hi robbo,

When you say 'after 80 installs', are they successful installs or install attempts? Are you having any problems at the minute?

Tom

robbo462003 · Sep 18, 2013

Hello Tom I have successfully updated my Win 7 x64 upgraded install form windows 7 Install CD.The problem Im having now is being unable to update 5 updates offered which (includes SP1).I am getting Error code 80073712 and 8024200D.I have also installed windows readiness tool and tried to install KB976932x 64 stand alone installation.The readiness tool runs but KB976932 install fails.I have again run SFC and there are no integrity violations,see cbs log attached.I am well and truely stuck now.I would appreciate any advice as this is day 3 now.

tom982 · Sep 18, 2013

Hi robbo,

Your current CBS log only shows your positive SFC results, so we will need to have a look at the archived logs:

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

For any update failing with 0x8024200D, can you download it from the Microsoft Download Centre (using Internet Explorer) and install it manually. Make sure you download the x64 version of the update :)

Tom

robbo462003 · Sep 18, 2013

Tom, when I right click on the logs folder and select copy nothing appears on the desktop.I still have the last CBSlog & zip file folders on my desktop which Ihave upload earlier?

tom982 · Sep 18, 2013

Hi robbo,

You have to paste it on the Desktop before it will appear :) Delete any CBS logs on your Desktop first.

Tom

robbo462003 · Sep 18, 2013

Tom the log file is too big to send 20+mb what do you suggest please

tom982 · Sep 18, 2013

Upload it to SendSpace and send me the link please:

Free large file hosting. Send big files the easy way!

Tom

robbo462003 · Sep 18, 2013

Tom I think this is the link Download CBS.zip from Sendspace.com - send big files the easy way

tom982 · Sep 18, 2013

Hi robbo,

There lies the problem:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-18 15:33

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest	amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest	amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest	amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest	amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest	amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest	wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest	amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest	wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest	amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest	amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a	

Summary:
Seconds executed: 430
 Found 16 errors
  CSI Manifest All Zeros Total count: 10
  CBS MUM Corrupt Total count: 3
  CBS Catalog Corrupt Total count: 3

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest
	winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest
	winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest
	winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
	servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat

Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Update for Windows 7 for x64-based Systems (KB2345886) from Official Microsoft Download Centre

Tom

robbo462003 · Sep 19, 2013

Hello Tom here is the copy of SURT log

[SOLVED] SFC cannot repair some files in CBS Log Win 7x64

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