Any help would be appreciated. Not sure what to do at this point.
Thanks - KT
My computer Hardware:
Acer Aspire Notebook
Intel i5-3317U CPU 1.7 GHz
6 GB RAM
500 GB SSD
Windows 8.1 Pro
SFCfix.txt below:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-08-30 10:58:02.487
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
AutoAnalysis::
WARNING: Performed DISM repair due to manifest damage on component "amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36". See CBS logfile for more details.
WARNING: Performed DISM repair due to manifest damage on component "amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3". See CBS logfile for more details.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 21
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-08-30 11:22:29.360
----------------------EOF-----------------------
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFC Scan
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-01 12:16:01.707
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\admin\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.18295_none_0865e9447896a7bc\Windows Journal.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.19293_none_fc1a8b8354b1fe52\Print Management.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.19431_none_68584758911fe506\ieframe.ptxml
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_11.0.9600.19431_none_f17c49e1f66a4fac\pngfilt.dll
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.18295_none_0865e9447896a7bc\Windows Journal.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.18295_none_0865e9447896a7bc\Windows Journal.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.19293_none_fc1a8b8354b1fe52\Print Management.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.19293_none_fc1a8b8354b1fe52\Print Management.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.19431_none_68584758911fe506\ieframe.ptxml to C:\WINDOWS\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.19431_none_68584758911fe506\ieframe.ptxml.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_11.0.9600.19431_none_f17c49e1f66a4fac\pngfilt.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_11.0.9600.19431_none_f17c49e1f66a4fac\pngfilt.dll.
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.19060_none_1e8a2de440d04365\Wordpad.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.18295_none_0865e9447896a7bc\Windows Journal.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.3.9600.18295_none_0865e9447896a7bc\Windows Journal.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.19293_none_fc1a8b8354b1fe52\Print Management.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.19293_none_fc1a8b8354b1fe52\Print Management.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.19431_none_68584758911fe506\ieframe.ptxml
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.19431_none_68584758911fe506\ieframe.ptxml
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_11.0.9600.19431_none_f17c49e1f66a4fac\pngfilt.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-i..ablenetworkgraphics_31bf3856ad364e35_11.0.9600.19431_none_f17c49e1f66a4fac\pngfilt.dll
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2019-09-01 12:16:02.333
Script hash: jMcuMgWZu+F8cbc+92dznm4xh6bw/0jquOifx2NcF2Y=
----------------------EOF-----------------------
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-02 02:17:01.480
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\admin\Desktop\SFCFix..zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests\amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36.manifest
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests\amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3.manifest
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36.manifest.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3.manifest.
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests\amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36.manifest
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests\amd64_3e084cfac154c6d9eea4d61f70b25a0d_31bf3856ad364e35_4.0.9600.20976_none_100e48872e5b6c36.manifest
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests\amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3.manifest
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests\amd64_7e25d47607e16cac5089ac83a80b24a6_b77a5c561934e089_4.0.9600.20976_none_1ca88e29ca0afaa3.manifest
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2019-09-02 02:17:01.747
Script hash: alwrl63Z+WQnbCLDx40Ws4h6imYHAajvWNXVkeTHXdc=
----------------------EOF-----------------------
Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.[/list]
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-02 17:44:02.769
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\admin\Desktop\SFCFixScript.txt [0]
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2019-09-02 17:44:03.362
Script hash: mpU4P3mkZx55u/w7SBydUCpHs/ckZ04Xp69X8lWpF0Y=
----------------------EOF-----------------------
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-03 06:58:27.066
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\admin\Desktop\SFCFix (3).zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\amd64_d8a3b84a4adf0d3a25112181172f2a43_b03f5f7f11d50a3a_6.3.9600.21003_none_e386f91be0bfa71c.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_d8a3b84a4adf0d3a25112181172f2a43_b03f5f7f11d50a3a_6.3.9600.21003_none_e386f91be0bfa71c.manifest.
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2019-09-03 06:58:51.700
Script hash: 9fxMKRmSRuALWjfIkXh5aAUMDIAlT4IqZKTRp6Xo5hY=
----------------------EOF-----------------------
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-03 14:35:29.336
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\admin\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\amd64_f07c8d9844713ae4b14f4f29c2f57226_b03f5f7f11d50a3a_6.3.9600.21003_none_247ab12ecb05322c.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_f07c8d9844713ae4b14f4f29c2f57226_b03f5f7f11d50a3a_6.3.9600.21003_none_247ab12ecb05322c.manifest.
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2019-09-03 14:35:50.808
Script hash: Xny4onPC/ZzvjZfbpnE+gydXeASyHaz5D9pfcYAX8zQ=
----------------------EOF-----------------------
