[SOLVED] Several BSOD Crashes on New Machine. FIX: removed bad RAM stick

B

bestmay

Member
Joined
Mar 8, 2020
Posts
7
I have been having crashes about every few hours of use for the last several months. I've tried troubleshooting driver/hardware and even clean resets a few times but no luck. Hopefully someone on here has an idea whats wrong.
· OS - Windows 10
· x64
· What was the originally installed OS on the system? - Windows 10
· I purchased the OS from a retailer
· Age of system (hardware): 6 Months
· Age of OS installation - 6 Months

· CPU - Ryzen 5 3600
· Video Card - GTX 2080 Super
· MotherBoard - MSI x570 Gaming Plus
· Power Supply - brand & wattage (if laptop, skip this one) - Thermaltake Smart 650 Watt

· Desktop
 

Attachments

Thanks for the esponse. I ran the RAM test on each stick individually and with both stick for 2 passes each test. I have also run several anti malware and the HDD test. No issue found in any.
 
You need to run it for at least 4 passes, since each pass completes a number of different tests.
 
I've tried that before but wierdly enough it seems to stop the crashes rather than encourage them. I'll try it again and check in a few days.
 
So I tried running the verifier and the BSODs stopped again but looking in the event viewer it seems like my system is still crashing. I have critical errors in the system logs from when the verifier was running that say the system shutdown unexpectadly but there are no new minidumps from the crashes. I had loaded firefox and a few other applications and let my computer stay logged in and on for a few hours at time.
 
Could you please attach the event logs?

I have seen situations where running DV has prevented BSODs due to timing issues with drivers.
 
OLOy DDR4 RAM 8GB 3000MHZ CL16 1.35V X2. Yeah I set the frequency to 3000 for a while before but I set it back when I read somewhere it could make it less stable.
 
Could It Be this? MD4U083016BFDA

However It doesn't appear in the compatibility list.
I found these (oloy):
- MD4U083216BCSBA
- MD4U083216BESBA

You could try to ask them a change...?
 
I think I found the issue. I decided to run the memtest again but for much longer and it ran 8 passes without fail on one stick but the memtest program itself stalled on pass 7 of the other stick. So I ran my machine on just the stick that froze and I saw a significant amount of crashes in one day of normal use. I then plugged in only the other stick that passed 8 tests and it has been running without fail for 4 days now under normal use. I'll keep my fingers crossed but it looks like one of my ram sticks did have some issue that went undetected with only 4 tests. I'll check back in a week.
 
Thank you for updating us, I did suspect that it may have been a RAM issue, however, all tools have their imperfections so sometimes using the system with only one stick at a time is the only way to identify if it's a faulty RAM stick or not.
 

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