[Server2019 Essentials x64] "We are having difficulties downloading updates"

[MetalicMan]

Hi guys!
Thanks for having this corner

As stated, this Windows server shows this message, witch translated is like "We are having difficulties downloading updates. Restarting the device may help"



I've tried reset windows update
I've tried sfc (stops/exits at 75%)
I've tried DISM check and repair


So, and as per instructions, I hope there is nothing missing

Thanks in advance,

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[MetalicMan]

Thanks in advance.
Step1 done.
Step2 in progress.

 

[MetalicMan]

Step2 done 100% completion and with no errors.
Rebooting and trying updates

 

[MetalicMan]

Updates still don't download

 

[Maxstar]

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[MetalicMan]

Thanks!!

 

[Maxstar]

Hi,

Export the Windows Update log

• Right-click on the Start button and click Windows PowerShell (Admin).
• Copy and paste the following command into it, press enter afterwards

Get-WindowsUpdateLog

• Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
• Attach the logfile WindowsUpdate.log to your next reply.

 

[MetalicMan]

Sorry for the delay!
Here it goes

 

[Maxstar]

Hi,

• Open the Start menu and type gpedit.msc and press enter.
• Navigate to: Computer Configuration > Policies > Windows Settings > Security Settings > System Services.
• Please check if the service Delivery Optimization is set to disabled if so, change it to Not Configured / startup Not Defined

 

[MetalicMan]

Thanks!

It already was like you said!

 

[Maxstar]

Hi,

Open an elevated command prompt, run the following command and attach Services.txt to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[MetalicMan]

Here it goes! Thanks

 

[Maxstar]

Hi,

• Open the startmenu and type gpedit.msc and press enter.
• Navigate to: Computer Configuration > Administrative Templates > Windows Components > Delivery Optimization > Download Mode.
• Take a screenshot of this windows and attach it to your next post.

 

[MetalicMan]

Thanks.

Here it goes

 

[Maxstar]

Hi,

And what is the result of the instructions in post #14?

 

[MetalicMan]

Hi,

And what is the result of the instructions in post #14?

Sorry, misread

 

[Maxstar]

This looks good, open an elevated command prompt, run the following command and copy and paste the result in your next post.

sc start DoSvc

 

[MetalicMan]

C:\Users\Administrador>sc start DoSvc

SERVICE_NAME: DoSvc
        TYPE               : 30  WIN32
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 13864
        FLAGS              :

 

[Maxstar]

Do the same with the following commands.

sc query DoSvc
sc qc DoSvc