[SOLVED] [Server2012R2Upd3 x64] Element not found. WU 0x80070490 when trying to install MPIO

T

taxi01

Contributor
Joined
May 7, 2017
Posts
429
Hi BrianDrab,

History reference https://www.sysnative.com/forums/windows-update/22685-winserver2012r2upd3-x64-8024000b-80240037-a-1.html
I have now installed most Windows Updates without any issues.

I am seeing Element not found. error: 0x80070490 when trying to install Feature > Multipath i/o.

Running Windows Server 2012 r2 with latest Dec Updates.

CBS log - Download CBS.zip from Sendspace.com - send big files the easy way
 
Hello and welcome to Sysnative!

Sorry for the delay!

Please try the following:

Open CMD as Administrator and enter the following command:

Dism /online /Enable-Feature /FeatureName:MultipathIO /All

Press Enter. Let me know if there are errors.
 
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run Dism /online /Enable-Feature /FeatureName:MultipathIO /All just like you have in the past.
3. Stop Process Monitor as soon as DISM fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log and your setupapi.dev.log
 
Please do the following:

Add Missing Package
 1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf

Let me know if it says successfully installed.


Happy New Year to you as well :)
 
Hi softwaremaniac,

Failed with msg:
Processing inf : wvms_pp.inf
Adding the driver package failed : The style of the INF if different than what was requested.

Total attempted: 1
Number successfully imported: 0

it seems like in C:\Windows\WinSxS\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.18654_none_53c43b4ec5413ebd the inf file is readable.
The one from folder you tried to import looks like it had jibberish. I tried to look back the backup folder and my earliest copy from Oct 2017 seemed to have the same corrupted file.

The one in C:\Windows\System32\DriverStore\FileRepository\wvms_pp.inf_amd64_5512ac76723edb05 seems ok.
infwv.png
 
Hello, I was out celebrating the NY :)

Please do not edit your posts, but post another message so I get notified :)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

softwaremaniac said:
Hello, I was out celebrating the NY :)

Please do not edit your posts, but post another message so I get notified :)
Click to expand...
OK. sure.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-01 13:38:20.663
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsif.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmswitch.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf


Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsif.dll to C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsif.dll.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsntfy.dll to C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsntfy.dll.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmswitch.sys to C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmswitch.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf to C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf.


Successfully restored ownership for C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsif.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmsif.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395
Successfully restored permissions on C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395
Successfully restored ownership for C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmswitch.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\vmswitch.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_wvms_pp.inf_31bf3856ad364e35_6.3.9600.17114_none_53ef8848c520c395\wvms_pp.inf
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 415 datablocks.
Finish time: 2018-01-01 13:38:24.866
Script hash: /dMN30v10o84VcR0JgvA8LLSOSH5m/vjZNEjzmSZX48=
----------------------EOF-----------------------
 
Hi softwaremaniac,

Happy New Year again!
ran post #11 - Adding the driver package failed : The third-party INF does not contain digital signature information.
Total attempted: 1
Number of successfully imported: 0

Thanks.
 
Hi softwaremaniac,
I have disabled it as per the post and attempted to install it with the same error.
 
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