[Server2012] unable to patch

PatD · Dec 12, 2017

Have a Windows 2012 server that I'm unable to scan for updates and patch. Have run through the steps in the how-to guide above, so am attaching my CBS and DISM log files and below is SFCFix scan file. As a heads up, also did a DISM against a good ISO and no better.

Any help is greatly appreciated!

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-12-12 14:13:09.203
Microsoft Windows Server 2012 - amd64
Not using a script file.

AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.2.9200.16430.

SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-12-12 15:24:32.522
----------------------EOF-----------------------

zcomputerwiz · Dec 13, 2017

Code:

2017-12-12 14:20:51, Info                  CSI    00000009 CSI Store 244393376576 (0x00000038e6fafb40) initialized
2017-12-12 14:20:51, Info                  CSI    0000000a StoreCorruptionRepair transaction begun. WcpVersion: [l:74{37}]"6.2.9200.21913 (win8_ldr.160622-0600)".
2017-12-12 14:20:51, Info                  CSI    0000000b@2017/12/12:19:20:51.721 Starting corruption detection (InnerFlags=5)
2017-12-12 14:43:41, Info                  CSI    0000000c Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:YWB5sV5X6VipZ4Wpcl2hoPJQI+mvytZH3dK6dE6lm3M=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2017-12-12 14:43:42, Info                  CSI    0000000d Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:YWB5sV5X6VipZ4Wpcl2hoPJQI+mvytZH3dK6dE6lm3M=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2017-12-12 14:43:43, Info                  CSI    0000000e Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:YWB5sV5X6VipZ4Wpcl2hoPJQI+mvytZH3dK6dE6lm3M=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2017-12-12 14:44:22, Info                  CSI    0000000f@2017/12/12:19:44:22.557 Corruption detection complete. numCorruptions = 3, Disp = 1.
2017-12-12 14:44:23, Info                  CBS    Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
2017-12-12 14:44:23, Info                  CSI    00000010@2017/12/12:19:44:23.051 CSI Transaction @0x38f4e04810 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [24]"TI5.30634878_96312588:1/"

2017-12-12 14:44:23, Info                  CSI    00000011@2017/12/12:19:44:23.055 CSI Transaction @0x38f4e04810 destroyed
2017-12-12 14:44:23, Info                  CBS    Repr: CSI Store check completes
2017-12-12 14:44:23, Info                  CBS    Exec: Manual Repair feasibility evaluation, continue on download evaluation.
2017-12-12 14:44:23, Info                  CBS    Exec: Clients specified using Windows Update.
2017-12-12 14:45:24, Info                  CBS    WU: Microsoft Update service is the default, URL: https://fe2.update.microsoft.com/v6/, Name: Microsoft Update
2017-12-12 14:55:39, Info                  CBS    DWLD: Time out waiting on WU search. [HRESULT = 0x80240021 - WU_E_TIME_OUT]
2017-12-12 14:55:39, Info                  CBS    Failed to search on Windows update [HRESULT = 0x80240021 - WU_E_TIME_OUT]
2017-12-12 14:55:39, Info                  CBS    Repr: Failed to download payload files [HRESULT = 0x80240021 - WU_E_TIME_OUT]
2017-12-12 14:55:39, Info                  CBS    Failed to collect payload and there is nothing to repair. [HRESULT = 0x80240021 - WU_E_TIME_OUT]
2017-12-12 14:55:39, Info                  CBS    Failed to repair store. [HRESULT = 0x80240021 - WU_E_TIME_OUT]
2017-12-12 14:55:39, Info                  CBS    
=================================
Checking System Update Readiness.

(p)    CSI Payload Corrupt            amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.
(p)    CSI Payload Corrupt            amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.
(p)    CSI Payload Corrupt            amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.

Summary:
Operation: Detect and Repair 
Operation result: 0x80240021
Last Successful Step: Entire operation completes.
Total Detected Corruption:    3
    CBS Manifest Corruption:    0
    CBS Metadata Corruption:    0
    CSI Manifest Corruption:    0
    CSI Metadata Corruption:    0
    CSI Payload Corruption:    3
Total Repaired Corruption:    0
    CBS Manifest Repaired:    0
    CSI Manifest Repaired:    0
    CSI Payload Repaired:    0
    CSI Store Metadata refreshed:    True

Total Operation Time: 2216 seconds.

2017-12-12 14:55:39, Info                  CBS    SQM: CheckSur: hrStatus: 0x80240021 [WU_E_TIME_OUT], download Result: 0x800f0948 [CBS_E_SOURCE_MISSING_FROM_WU_CAB]
2017-12-12 14:55:39, Info                  CBS    Count of times corruption detected: 1
2017-12-12 14:55:39, Info                  CBS    Seconds between initial corruption detections: -1
2017-12-12 14:55:39, Info                  CBS    Seconds between corruption and repair: -1

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

Dism /Online /Cleanup-Image /RestoreHealth

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

As a note, I see that the Windows Update downloads are timing out. Are you able to contact the Microsoft website?

PatD · Dec 14, 2017

Yes, able to contact the Windows Update site. See below and attached.

Code:

SFCFix version 3.0.0.0 by niemiro.
 Start time: 2017-12-13 16:40:12.107
 Microsoft Windows Server 2012  - amd64
 Using .zip script file at C:\Users\administrator\Desktop\SFCFix.zip [0]
  
 PowerCopy::
 Successfully took permissions for file or folder C:\Windows
 Successfully created directory tree [URL="file://\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64"]\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64[/URL].
 Successfully created directory tree [URL="file://\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64"]\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64[/URL].
 Successfully created directory tree [URL="file://\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64"]\\?\C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64[/URL].
 Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB to C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB to C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB.
 Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB to C:\Windows\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB.
Successfully restored ownership for C:\Windows
Successfully restored permissions on C:\Windows
 PowerCopy:: directive completed successfully.
  
Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-12-13 16:40:50.531
Script hash: qZPfcjjDcQ6x5ORfJaCu7kZNocRWX9Mo4XfYaqmjd7E=
----------------------EOF-----------------------

View attachment dism.zip

zcomputerwiz · Dec 15, 2017

I'll need CBS.log, dism.log doesn't contain the DISM run :)

PatD · Dec 15, 2017

That would make way too much sense! See attached. Sorry I missed that.

View attachment CBS.zip

zcomputerwiz · Dec 15, 2017

Sorry about that, I had an error in my script - go ahead and try the steps from the previous post to run SFCFix with this fix script instead:

View attachment SFCFix.zip

Once it has finished, run DISM /online etc. again and attach CBS.log with your reply.

PatD · Dec 16, 2017

See below and attached -

Code:

[SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-12-15 17:31:44.245
Microsoft Windows Server 2012  - amd64
Using .zip script file at C:\Users\administrator\Desktop\SFCFix.zip [0]
 

PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB
Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB to C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB to C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB to C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB.
Successfully restored ownership for C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-12-15 17:31:45.571
Script hash: iCkGhwB/y0IdcifA1QvRFf+nSBrV/meSS+gJAK2hsvo=
----------------------EOF-----------------------

View attachment CBS.zip

zcomputerwiz · Dec 18, 2017

Code:

2017-12-15 17:57:40, Info                  CBS    Repr: CSI Store check completes
2017-12-15 17:57:40, Info                  CBS    Exec:Only CSI metadata corruption found, Process CSI repair.
2017-12-15 17:57:40, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"
2017-12-15 17:57:40, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x250
2017-12-15 17:58:01, Info                  CSI    0000000f@2017/12/15:22:58:01.935 Beginning NT transaction commit...
2017-12-15 17:58:09, Info                  CSI    00000010@2017/12/15:22:58:09.170 CSI perf trace:
CSIPERF:TXCOMMIT;7399496
2017-12-15 17:58:09, Info                  CSI    00000011 StoreCorruptionRepair transaction completed.
2017-12-15 17:58:09, Info                  CBS    Repr: Finished repairing CSI store.
2017-12-15 17:58:09, Info                  CBS    
=================================
Checking System Update Readiness.


Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:	0
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	0
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 1557 seconds.

2017-12-15 17:58:09, Info                  CBS    SQM: CheckSur: hrStatus: 0x0 [S_OK], download Result: 0x0 [S_OK]
2017-12-15 17:58:09, Info                  CBS    Count of times corruption detected: 0
2017-12-15 17:58:09, Info                  CBS    Seconds between initial corruption detections: -1
2017-12-15 17:58:09, Info                  CBS    Seconds between corruption and repair: -1

Looks good :)

Check for Windows Updates and install any that are offered. If an update fails, zip and attach C:\Windows\Logs\CBS\CBS.log with your reply.

PatD · Dec 21, 2017

I can NOT get this thing to find patches! Windows Update just spins for days. Any idea what logs I should be looking at now? I can get to Windows Update as far as I can tell (Other machines on this network can, and I can get to the Microsoft Update catalog page if that helps.)

zcomputerwiz · Dec 26, 2017

Please zip and attach C:\Windows\WindowsUpdate.log and C:\Windows\Logs\CBS\CBS.log
Are there any policies set for WSUS etc. on this machine?

PatD · Dec 26, 2017

So I (partially) lied - if you let the machine sit for DAYS at the Windows Update screen, it does actually respond. I found all the updates it needed. I installed the latest monthly update, rebooted and it seems to have installed, but sitting at the Windows Update screen again scanning for updates since 8 or 9am.

CBS has gotten quite large. . . Not horribly big zipped, so you should be able to get it, but if it's too big to deal with, let me know and I'll clear it out and start another Windows Update scan.

No WSUS policies. Do use a third-party system that handles our patches, but it just comes along and does the actual installs based on what Windows Update says it needs. Since the WU scan takes forever, the third-party tool times out and is basically doing nothing right now.

https://www.dropbox.com/s/aycdbihgldaznof/DEVWEB 1.zip?dl=1

zcomputerwiz · Dec 28, 2017

How long did it take for the most recent scan?
If you change Windows Update to 'never check for updates' and then turn it back on, this will clear the cache - the next scan would take much longer but future scans may be quicker.

PatD · Dec 28, 2017

I'll give that a shot. Literally days. It's still scanning from 12/26. It will eventually come back with results, but that's insane.

[Server2012] unable to patch

PatD

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