Server updates failing - SFC found corrupt files, DISM failed, Component scan found corrupt files

[Matt Hamilton]

Hi,
One of my client's servers is failing to update.

I have attempted SFC /scan now, and DISM /Online /Cleanup-Image /RestoreHealth, but these both return errors.

Are you able to diagnose the issues from the attached logs?

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Matt Hamilton]

DISM failed again, new CBS log file attached.

Thanks.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Matt Hamilton]

So far so good, after applying both fixes on a test copy of the server, DISM completes successfully, and the failing Windows updates now install.
We will schedule to apply this to the live server at the earliest opportunity.

Thanks for your amazing support.

Matt

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem is solved on this clone, let me know if it was succesful on the production server as well.