[SOLVED] Server 2022 - Windows Update Failing KB5027225 - 0x800f081f

[algiz]

HI,

Firstly thanks for reading and any help you might be able to offer.

- sfc - no integrity violations
- dism - Restore operation completed successfully

SFCFix log:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-11 15:22:40.863
Microsoft Windows Server 10 Build 20348 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2023-07-11 15:29:31.498
----------------------EOF-----------------------

CBS logs & omponentsScanner report attached.

Thank you!

 

[Gary R]

• Click on the Search button and type Cmd
• From the search results choose Command Prompt then Run as Administrator
• When prompted by UAC allow the prompt.
• When the Command Prompt Window opens, copy and paste the following command into it, then press Enter

wusa /uninstall /KB:5027225

• Let me know if it says it was successful or if there are any errors.

 

[algiz]

Thanks for your reply.

but wusa is saying it's not installed

 

[Gary R]

That's OK, that's what I expected it to say.

• Click Search and type CMD
• Right click the CMD App from the search results and select Run as Administrator
• With the App open ...
  • Copy/Paste the following Command into it ...
  • reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
    • This loads your COMPONENT hive.
  • You can now close the Command window.
• Next ...
• Download Farbar Recovery Scan Tool and save it to your Desktop
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST
• Right-click on FRST64.exe and choose Run as administrator
  • Copy and paste ... KB5027225 ... into the Search box.
  • Click the Search Registry button.
  • When the scan is complete ...
    • A log will open on your Desktop ... SearchReg.txt
  • Attach the file ... SearchReg.txt ... to your next reply.
• You may close any remaining open windows now.

 

[algiz]

Thanks. I've now attached the file you requested.

 

[Gary R]

The log you posted does not appear to have found anything, which is contrary to what I expected, and to what your CBS.log was telling me.

Please can you do the following two things for me ....

First ...

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• The file will likely be too large to upload here, if so please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file





Next ...

• Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.)
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[algiz]

Here is the zip file.

 

[Gary R]

Thanks. Probably going to take me a while to go through them both, but I'll get back to you as soon as I can.

 

[Gary R]

Didn't find what I expected to, so can you please do the following ....

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
• If it does not complete ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If it completes successfully, please try to update your computer.
  • If successful please let me know.
  • If unsuccessful ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[algiz]

Dism Completed successful , but Windows Update is still encountering errors. (0x800f081f)

cbs.log attached

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download SFCFix.exe and save it to your desktop.
• Download the attachment SFCFix.zip and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[algiz]

SFCFix & Dism Completed successful
cbs.log attached.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-19 08:35:44.795
Microsoft Windows Server 10 Build 20348 - amd64
Using .zip script file at C:\Users\OPDVGHTC\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\Manifests

Successfully copied file C:\Users\OPDVGHTC\AppData\Local\niemiro\Archive\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.manifest to C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.manifest.

Successfully restored ownership for C:\Windows\WinSxS\Manifests
Successfully restored permissions on C:\Windows\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2023-07-19 08:36:01.166
Script hash: CBQowej414WsLfOmDk6Hh56qGGYHQaStNwamEAW5MBY=
----------------------EOF-----------------------

 

[Gary R]

Latest CBS.log is not showing any errors, so please try updating your machine again.

If successful please let me know.

If unsuccessful, please post me the latest CBS.log created after your update attempt.

 

[algiz]

unsuccessful.
here is the updated CBS logs.

 

[Gary R]

Going to have to consult with my colleagues on what I'm finding in your logs. This may take a while. I'll get back to you as soon as I can.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[algiz]

Dism does not complete. cbs.log atteched.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-19 17:18:02.599
Microsoft Windows Server 10 Build 20348 - amd64
Using .zip script file at C:\Users\OPDVGHTC\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.

Successfully copied file C:\Users\OPDVGHTC\AppData\Local\niemiro\Archive\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46\SlbMuxPerfCounters.dll to C:\Windows\WinSxS\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46\SlbMuxPerfCounters.dll.

Successfully restored ownership for C:\Windows\WinSxS
Successfully restored permissions on C:\Windows\WinSxS
PowerCopy:: directive completed successfully.




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to create datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_10.0.20348.1547_68ce0f932e0be5a5.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb\v!10.0.20348.1.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_10.0.20348.1547_68ce0f932e0be5a5.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies.
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800).
Failed to find stored datablock for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb\v!10.0.20348.1.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2023-07-19 17:18:11.327
Script hash: kkU89iRmMufsHsYqi3NBcr7kCeW6bfjCSxBDTZ9FSxY=
----------------------EOF-----------------------

 

[Gary R]

My apologies, I forgot to modify one of the Registry settings that I imported from my VM.

Please do the following ....

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[algiz]

Thanks~ this time ,SFCFix & Dism Completed successful
cbs.log attached.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-20 08:33:20.803
Microsoft Windows Server 10 Build 20348 - amd64
Using .txt script file at C:\Users\OPDVGHTC\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb\v!10.0.20348.1.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1540 (WinBuild.160101.0800).

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb\v!10.0.20348.1.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.20348.1846 (WinBuild.160101.0800)\ComponentFamilies\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_none_001811c5231d5abb.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2023-07-20 08:33:21.491
Script hash: hdRiRB7ezrxNIkdl/482jexImKFR8bmKjz0vA087Dkg=
----------------------EOF-----------------------

 

[Gary R]

Please try updating again.

If successful please let me know.

If not, please post your latest CBS.log