Server 2022 : SFC and DISM unable to fix corrupt files

[LazHziel]

We're running Server 2022 Standard, Version 21H2 Build 20348.524
On this server we're experiencing consistent, and nearly constant crashes of explorer.exe.
We've run the recommended program to auto fix it:
SFC /Scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /restoreHealth (This command has been run both targeting our source folder Source:\Source, and not)
SFC /Scannow
SFC /Scannow

Still no luck on the two files that are showing as corrupt. The log file is from the last scan run last night. Aside from timestamps it has not changed from the first one we ran.

We've run SFCfix but it keeps crashing, I had a similar problem a few months ago that was resolved using an SFCfix script downloaded from here. I tried the same solution, but it did't work this time.

 

[Maxstar]

Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.

 

[Maxstar]

Hi,

We've run SFCfix but it keeps crashing, I had a similar problem a few months ago that was resolved using an SFCfix script downloaded from here. I tried the same solution, but it did't work this time.

Please be careful, do not use scripts and/or other fixes that have been created for other systems, this may have harmful effects on your operating system.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

 

[LazHziel]

Herer's the screenshot from osfc /scannow

 

[Maxstar]

Hi,

• Click the Start button and in the search box, type CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command into it, then press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[LazHziel]

Here is the compressed cbs.txt file

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[LazHziel]

Here you go:

 

[Maxstar]

Hi,

Please upload a copy of the SideBySide hive as well.

Export SBS (SideBySide) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file SideBySide (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[LazHziel]

Side by side file here:

 

[Maxstar]

Hi,

Step 1. Run SFCFix again with the attached ZIP file.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the System File Checker.

• Click the Start button and in the search box, type CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command into it, then press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.