[SOLVED] Server 2022 KB5022291 update keeps failing

[Casarotto]

Hi there

I've been battling KB5022291 update for hours, would greatly appreciate some help.
This is a Windows Server 2022 Std install which is used as a terminal server.
I've tried just about everything I can find to try, including:

• Windows Update Troubleshooter
• Resetting Windows Updates, clearing the download/temp folders
• SFC /Scannow
• DISM restorehealth
• Uninstalling security software
• Downloading the update and manually installing it, as well as downloading the previous "out of band" update and trying to install that, which also fails.

Whenever I try installing the update, either through the settings or from the manual download, it gets to 100% then asks to reboot, I tell it to reboot, it goes to the blue screen and configures windows and gets to 8% then reboots, it comes back to the blue screen and says stopping services briefly then reboots again, comes back to the blue screen and says configuring for a while before it says "We couldn't complete the updates, undoing changes"

In the Windows Update history it shows failed 0x8007000d

The CBS folder was too big to upload, here is the link
Gofile - Free Unlimited File Sharing and Storage

Component Scanner output is attached.

Thanks a lot
Anthony

 

[Casarotto]

Hi Sysnative team,
I see the CBS file has been downloaded a few times, so I really hope someone is looking into this.
I don't mind that it's taking a little while, I'm just hoping someone can point me in the right direction eventually.
Thanks a lot

 

[Casarotto]

I just noticed your update about response times and this is normal. I see you guys are volunteers and it looks like you guys do a great job. Sorry if i've come across pushy, thanks for looking into it

 

[Maxstar]

Hi and welcome to Sysnative,

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[Casarotto]

Thank you, here is the file

 

[Maxstar]

Hi,

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command line and press Enter.

reg query "HKLM\SYSTEM\CurrentControlSet\Services" /s > "%userprofile%\desktop\RegExp.txt"

• When finished, a logfile called RegExp.txt is saved on your desktop.
• Post the logfile as attachment in your next reply.

 

[Casarotto]

Thank you, here it is

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the server and attempt to update if it fails attach a new copy of the CBS logs and the setupapi.dev.log.

 

[Casarotto]

Thank you Maxstar,
Here is the SFCFix.txt
it seems updates are still failing unfortunately, I'll upload the logs shortly

 

[Casarotto]

yeah still failing to update.
here are the logs again.
Thank you
Gofile - Free Unlimited File Sharing and Storage

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the server and attempt to update if it fails attach a new copy of the CBS logs and the setupapi.dev.log.

 

[Casarotto]

Thank you very much, that worked, the server is now fully updated.
Attached is the log file

 

[Maxstar]

Hi,

You're welcome. Glad to hear the updates installed succesfully after replacing the two corrupted registry keys.
I'll mark this thread as solved.