[SOLVED] Server 2022 failing to install KB5010351

cykelkalle · Feb 17, 2022

Hi!

Trying to run Windows Update and install KB5010351 but its giving me "Error 0x800f0985".
Any help is appriciated :)

SFC /SCANNOW passes.

Dism /Online /Cleanup-Image /RestoreHealth
Error: 0x800f0954

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-02-17 08:58:54.993
Microsoft Windows Server 10 Build 17763 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2022-02-17 09:11:10.539
----------------------EOF-----------------------

CBS.ZIP
CBS.zip

Regards

Maxstar · Feb 18, 2022

Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.

Maxstar · Feb 18, 2022

Hi,

Step 1. Run SFCFix again.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the computer and run the System File Checker.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, and press enter.
Code:
```
sfc /scannow
```
Wait for this to finish before you continue
Now copy and paste the following command into it, and press enter.
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

cykelkalle · Feb 21, 2022

Hi Maxstar!

I ran the SFCFix and did a sfc /scannow.
Please find the attached files :)

Thank you!

Maxstar · Feb 21, 2022

Hi,

Please run DISM again, and let me know the result.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.

Code:

DISM /online /cleanup-image /RestoreHealth

Take a screenshot of the commandprompt window and paste it into your next reply.

cykelkalle · Feb 21, 2022

Hi!
Just tried to install the update after a restart.
Completed successfully!

Thank you so much :)

Regards

Maxstar · Feb 21, 2022

Hi,

Your welcome. Glad to hear the problem has been resolved.
I'll mark this thread as solved!

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[SOLVED] Server 2022 failing to install KB5010351

cykelkalle

Active member

Maxstar

Windows Update Moderator, Security Analyst

Maxstar

Windows Update Moderator, Security Analyst

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cykelkalle

Active member

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Maxstar

Windows Update Moderator, Security Analyst

cykelkalle

Active member

Maxstar

Windows Update Moderator, Security Analyst