[SOLVED] Server 2022 - Can't install latest CU updates

[PascalCH]

Dear all

I have an issue on our Server 2022. I can't install the latest CU updates (KB5027225 nor KB5028171). I just get the error 0x800f081f.

All the dism commands and sfc /scannow did no help at all.

The CBS.log contains those errors:

2023-07-12 15:25:58, Info CSI 000004ec Unable to prestage file [l:11]'GdiPlus.dll' for component [l:85 ml:140]'amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.20348.1787_none_c565a38d49807952'.
2023-07-12 15:25:58, Info CSI 000004ed The payload directory for the candidate component ([l:85 ml:140]'amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.20348.1787_none_d61434a8b07a9fab') does not exist
2023-07-12 15:26:00, Info CSI 000004ee Unable to prestage file [l:11]'GdiPlus.dll' for component [l:83 ml:140]'x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.20348.1787_none_0d12da645dfca258'.
2023-07-12 15:26:00, Info CSI 000004ef The payload directory for the candidate component ([l:83 ml:140]'x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.20348.1787_none_1dc16b7fc4f6c8b1') does not exist
2023-07-12 15:26:03, Info CBS Exec: Warning - Manifest doesn't exist for: \\?\C:\Windows\CbsTemp\31044803_2503255329\Windows10.0-KB5028171-x64.cab\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.manifest
2023-07-12 15:26:03, Info CBS Component Identity: Microsoft-Windows-Slb-Mux-PerfCounters, Culture=neutral, Version=10.0.20348.1, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
2023-07-12 15:26:03, Info CBS Exec: Warning - Manifest doesn't exist for: \\?\C:\Windows\CbsTemp\31044803_2503255329\Windows10.0-KB5028171-x64.cab\msil_microsoft-windows-slbmux-events_31bf3856ad364e35_10.0.20348.1_none_48fc7f53590719a7.manifest
2023-07-12 15:26:03, Info CBS Component Identity: Microsoft-Windows-SlbMux-Events, Culture=neutral, Version=10.0.20348.1, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=msil, versionScope=NonSxS
2023-07-12 15:26:03, Error CSI 000004f0@2023/7/12:13:26:03.659 (F) onecore\base\wcp\sil\ntsystem.cpp(2823): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]


Attached the complete log.

Any idea?

By the way, this is a DC server, so quite delicate

Thanks, Pascal

 

[PascalCH]

Anyone an idea?

SFCFix Summary:

CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[PascalCH]

Please find the file attached. Thanks

 

[Maxstar]

2023-07-12 16:08:57, Error                 CSI    000004c1 (F) STATUS_OBJECT_NAME_NOT_FOUND #7812820# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::TransferFileEx(flags = (OpenForBackupIntent), op = 'Move', odir = NULL, oname = [l:178]'\??\C:\Windows\CbsTemp\31044809_2698623895\Windows10.0-KB5028171-x64.cab\amd64_microsoft-windows-slb-mux-perfcounters_31bf3856ad364e35_10.0.20348.1_none_1da2555dd5ebeb46.manifest', ndir = @0x2b9d287f170, nname = [l:41 ml:63]'53148c65cab4d901565e00002c1f600c_manifest', disp =[gle=0xd0000034]

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[PascalCH]

The SFCFix installation was sucessful (log attached)

Output of the DISM command:

PS C:\Windows\system32> DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.20348.681

Image Version: 10.0.20348.707

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
PS C:\Windows\system32>


If I try to install KB5028171 now i get a new error:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070002)


Attached also new CBS.log

Many thanks

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[PascalCH]

Hello

Now i'm back to the old error:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f081f)

Attached SFCFix install log and a new CBS.log

Thanks

 

[Maxstar]

Hi,

Here's the next fix, it seems several registry key are corrupted.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[PascalCH]

Hi,

Thank you, still the same error while installing (0x800f081f)

Attached SFCFix install log and a new CBS.log

Many Thanks

 

[Maxstar]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[PascalCH]

I was able to install the update now. :)

Many thanks for your support.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved...