Server 2019 Won't Update

Here's a description of what's going on. This server is currently running AD, DNS, DHCP and a file server. When I go to the event viewer, a query error displays stating "Microsoft-Windows-DCLocator/Debug | The system cannot find the file specified. One of the errors stats "Microsoft-Windows-Security-SPP Error Code:0x80070005". Another error seems to be linked to reverse DNS. I managed to fix this error once before and am not sure if it's caused by all of the other errors because the reverse dns entries are still appearing. The error code for that one is 0x801c001d.

Also, when I open the start menu there are no icons displayed. Just blank boxes where the icons used to appear. Some domain computers are also having issues opening excel files. They have to open Excel first, then open the file for it to work.

Any help is appreciated!
 
Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Reboot the server and run
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner again.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 

Attachments

Rich (BB code): 
Hive failed regedit load test with error ERROR_BADDB: The configuration registry database is corrupt.

Please run ComponentsScanner again and perform any repair if prompted.

Download
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner and save it to your desktop.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • When the following message appears: "ComponentsScanner has detected the following issues that it is able to repair automatically."
  • Press Y to perform the repair.

    62446b15462b1-ComponentsScanner-ERROR_BADDB.png

  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 
Unfortunately, the same error still persist! Please reboot the server again and provide a new copy of the COMPONENTS hive to look at the key which is still flagged as corrupted.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download COMPONENTS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config


Reboot the server and run ComponentsScanner again and post the result.
 

Attachments

Hi,

Still the same corruptions are reported, please perform the following steps.

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Reboot the server and run ComponentsScanner again and post the result.
 

Attachments

Hi,

This looks better, so please attempt to update again and post the result. If it fails attach a new copy of the CBS logs.
 
Hi,

The CBS logs are clean, which update (KB number) failed and what error message do you see into the settings screen?
 
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