[SOLVED] Server 2019 Version 1809 Build 17763.2114 Windows Update errors

[lazzarally]

Hi Sysnative.

I'm having a windows update issue with a server 2019 VM.
It refuses to install KB5010351.
I've tried countless things including those specified for logging this case.
I'm almost at the point of considering reinstalling.
Please help


C:\Windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.2114

The component store is repairable.
The operation completed successfully.
------------------------------------------------------------------

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

------------------------------------------------------------------


SFCFix Has Crashed


Something has gone horribly wrong and SFCFix has crashed. Would you like SFCFix
to submit a crash report to the developer so that this problem can be fixed?
Type "y" for yes or "n" for no and press enter to continue:



SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-02-23 21:14:58.963
Microsoft Windows Server 10 Build 17763 - amd64
Not using a script file.




SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 9 datablocks.
Finish time: 2022-02-23 21:15:17.070
----------------------EOF-----------------------
------------------------------------------------------------------

 

[lazzarally]

If anyone does get around to helping, just letting you know I will wait for help.. I won't be rebuilding the server.

 

[Maxstar]

Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.

 

[Maxstar]

Hi,

Step 1. Run SFCFix again.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the System File Checker again.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Wait for this to finish before you continue
• Now copy and paste the following command into it, and press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

  This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[lazzarally]

Hi Maxstar.

I applied the file successfully.

When I tried to restart, the server sat at the screen below for over 2 hours;
"Getting Windows Ready. Don't turn off your computer."

I restarted itself without issue.

Thanks :)


C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

 

[Maxstar]

Hi,

Here is the next fix to restore several corrupted files.

Step 1. Run SFCFix again.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run the System File Checker again.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Wait for this to finish before you continue
• Now copy and paste the following command into it, and press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

  This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[lazzarally]

Hi.

Attached are the files.

Screen output from the scan..

Thanks.

Microsoft Windows [Version 10.0.17763.2114]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

[Maxstar]

Hi,

Please run Windows Update and let me know the results. If it fails attach a new copy of the CBS log to your next post.

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

 

[lazzarally]

Hi.

It took a while but I've installed all updates and restarted a few time to be sure.
I'm all good.

Thanks for you great help!

 

[Maxstar]

Hi,

Your welcome, glad to hear the problem has been resolved.
I'll mark this thread as solved!