Server 2019 updates fails with error code 0x80070003

S

similes

Member
Joined
Jan 6, 2023
Posts
18
Good afternoon
Been going round and round with this one.

Issues with cumulative and .NET framework updates for several months.
I've seen a few others have had the issue here and hoping someone can shed some light.

already tried SFC and DISM, reset Windows update components etc.

Many thanks
S
 
Hi,

Step 1. Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.


Step 2. Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Open an elevated command prompt.
Copy and paste the following command into the command prompt and press enter.
Code: 
DISM /online /Get-Features /Format:table > "%userprofile%\desktop\Features.txt"
These commands will create Features.txt on your Desktop.
Post this logfile as attachment in your next reply.
 
Open an elevated command prompt.
Copy and paste the following commands one at a time into the command prompt and press enter.
Code: 
DISM /online /Add-Capability /CapabilityName:Language.Basic~~~en-US~0.0.1.0 
DISM /online /Add-Capability /CapabilityName:Language.Speech~~~en-US~0.0.1.0 
DISM /online /Add-Capability /CapabilityName:Language.TextToSpeech~~~en-US~0.0.1.0 
DISM /online /Add-Capability /CapabilityName:Language.OCR~~~en-US~0.0.1.0
Copy and paste the result in your next post.
 
C:\Windows\system32>DISM /online /Add-Capability /CapabilityName:Language.Basic~~~en-US~0.0.1.0

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.1697

[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\system32>DISM /online /Add-Capability /CapabilityName:Language.Speech~~~en-US~0.0.1.0

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.1697

[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\system32>DISM /online /Add-Capability /CapabilityName:Language.TextToSpeech~~~en-US~0.0.1.0

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.1697

[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\system32>DISM /online /Add-Capability /CapabilityName:Language.OCR~~~en-US~0.0.1.0

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.1697

[==========================100.0%==========================]
The operation completed successfully.
 
Open an elevated command prompt and run the following command. Attach FOD-markers.txt to your next post.
Code: 
REG query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Features on Demand\Removed FOD Markers" /s >> "%userprofile%\desktop\FOD-Markers.txt"
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please attempt to update. If it failes provide the following logs.

CBS logs
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.


setupapi.dev.log
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Hi.

Export registry key as hive file.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
reg save "HKLM\SYSTEM\DriverDatabase\DriverPackages" "%userprofile%\Desktop\DriverPackages.hiv"
  • Once done, a file will appear on your desktop, called DriverPackages.hiv.
  • ZIP this file and attach it to your next reply.
 
Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code: 
dir /s /a %systemroot%\WinSxS\amd64_dual_usbaudio2.inf_31bf3856ad364e35_10.0.17763.592_none_d128a5b61462af61 > "%userprofile%\Desktop\Dirlist.txt"
 
Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

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