[SOLVED] Server 2019 update KB5035849 error 0x8007006e

RubberDucky · Mar 22, 2024

Heya,

I've tried all the tricks up my sleeve and more, but still can't get this update to install! Please can you help?

Things I have tried:

Restarts, a lot of them!
Clearing out the Software folder & restarting services
SFC /scannow
DISM repairs online & using local ISO (both failed with errors)
Manually installing .msu file
Manually unzipping .msu and using DISM to install the update

I spent some time trying to understand the dism logs, specifically errors such as

Code:

C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.5441_none_56e586e1991ee995\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

but was unable to figure out what this meant exactly.

The latest
Dism /Online /Cleanup-Image /RestoreHealth
Froze at 97.6% which may be reflected in the logs.

Gary R · Mar 22, 2024

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download SFCFix.exe and save it to your desktop.
Download the attachment SFCFix.zip and also save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Gary R · Mar 27, 2024

It's been 5 days since I last posted, and no reply from you.

Do you still need my help ?

If I don't hear back from you in the next 24 hours, I will presume not, and will close this topic.

RubberDucky · Mar 28, 2024

Thank you very much Gary, it appears to have installed the update now!

So sorry for the delay. Would you still like to see the logs?

Gary R · Mar 28, 2024

No, if you're now able to update, there's no need for me to see the logs.

Thanks for letting me know.

I'll mark this topic as solved.

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[SOLVED] Server 2019 update KB5035849 error 0x8007006e

RubberDucky

Member

Attachments

Gary R

Forum Moderator, Security Analyst, Windows Update Analyst

Attachments

Gary R

Forum Moderator, Security Analyst, Windows Update Analyst

RubberDucky

Member

Gary R

Forum Moderator, Security Analyst, Windows Update Analyst