[SOLVED] Server 2019 update KB5035849 error 0x8007006e

[RubberDucky]

Heya,

I've tried all the tricks up my sleeve and more, but still can't get this update to install! Please can you help?

Things I have tried:

• Restarts, a lot of them!
• Clearing out the Software folder & restarting services
• SFC /scannow
• DISM repairs online & using local ISO (both failed with errors)
• Manually installing .msu file
• Manually unzipping .msu and using DISM to install the update

I spent some time trying to understand the dism logs, specifically errors such as

C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.5441_none_56e586e1991ee995\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

but was unable to figure out what this meant exactly.

The latest
Dism /Online /Cleanup-Image /RestoreHealth
Froze at 97.6% which may be reflected in the logs.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download SFCFix.exe and save it to your desktop.
• Download the attachment SFCFix.zip and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Gary R]

It's been 5 days since I last posted, and no reply from you.

Do you still need my help ?

If I don't hear back from you in the next 24 hours, I will presume not, and will close this topic.

 

[RubberDucky]

Thank you very much Gary, it appears to have installed the update now!

So sorry for the delay. Would you still like to see the logs?

 

[Gary R]

No, if you're now able to update, there's no need for me to see the logs.

Thanks for letting me know.

I'll mark this topic as solved.