Server 2019 Standard Cumulative Update not installing

D

DirkH

Member
Joined
Jan 4, 2024
Posts
18
Since a few months we cannot update some of our Windows 2019 Standard servers.
pending.xml is getting bigger and bigger an every update ends in a restart loop.

Please help
 

Attachments

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 
Tool zur Imageverwaltung für die Bereitstellung
Version: 10.0.17763.1697

Abbildversion: 10.0.17763.2237

[==========================100.0%==========================] Der Wiederherstellungsvorgang wurde erfolgreich abgeschlossen.
Der Vorgang wurde erfolgreich beendet.
 
Please attempt to update again. If it fails attach a new copy of the CBS logs.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
Still not working. Restarting the Server. Almost no reaction. Very short period of updating while shutting down and while booting also almost nothing. After booting: error during installation: 0x80070bc2

Here the requested CBS.zip
 

Attachments

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please attempt to update again and post the result. If it fails attach a new copy of the CBS logs.
 
Please attach a screenshot of the Windows Update history to see which KB numbers are failing.

Run also the following tool.

Download the
60fe7f9d70500-NetFxRepairTool_107-1.png
Microsoft .NET Framework Repair tool and save it to your Desktop.
  • Right-click on NetFxRepairTool.exe and select Run as Administrator.
  • Agree with the license terms "I have read and accept the license terms" and click Next.
  • After checking, the tool will indicate which problems need to be fixed.
  • Click on Next to continue, when this process is finished click Next.
  • The tool will now collect the log files... > when completed the following file is created: FixDotNet****.cab.
  • Click on Finish to close the tool.
  • Right-click on the file FixDotNet****.cab and choose Send to > Compressed (zipped) folder.
  • Attach the ZIP file in your next reply.
 
I was expecting this, so could you please provide a screenshot of the update history to see which KB number for .NET Framework is failing?
 
There is just a very short update history. Or do you mean, that I try to reinstall .NET Framework first?

1706798162502.png
 
Yes, please try to reinstall the .NET Framework first and let me know the result.
 
Please attach the latest CBS logs.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.
 
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