[SOLVED] Server 2019 not installing Updates, repair fails

M

Marcel2

Member
Joined
Jun 15, 2023
Posts
9
We have a Windows 2019 VM which has been unable to install any Windows Cumulative Updates for some time. SFC /Scannow finds errors it can't fix and Dism /Online /Cleanup-Image /RestoreHealth fails with Error Code 0x800f081f.
I have attached the ComponentScanner log as stated in the Windows Update Forum Posting Instructions and attached the CBS.zip
 

Attachments

Looking over your logs, back soon.
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download SFCFix.exe and save it to your desktop.
  • Download the attachment SFCFix.zip and also save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Hi Gary,
==
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-06-16 13:13:44.040
Microsoft Windows Server 10 Build 17763 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Failed to find any content under directory "C:\Users\Administrator\AppData\Local\niemiro\Archive" in line ""C:\Users\Administrator\AppData\Local\niemiro\Archive" C:\Windows\WinSxS [DIR]".
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2023-06-16 13:22:03.713
Script hash: FnIpTwglnFjh6kyanwKUckrCnF9NqUl7bhSCgx5Jpxk=
----------------------EOF-----------------------
==
 

Attachments

The file is present in the last .zip file so can't see why SFCFix failed to find it.

Try downloading a new copy of SFCFix.zip and then try running the fix again.
 

Attachments

Hi Gary,
===
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-06-16 18:51:15.085
Microsoft Windows Server 10 Build 17763 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [2]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml

WARNING: File C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml to C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2023-06-16 18:51:15.851
Script hash: FnIpTwglnFjh6kyanwKUckrCnF9NqUl7bhSCgx5Jpxk=
----------------------EOF-----------------------
===
 

Attachments

I need to take a look at your COMPONENTS hive ...

  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • The file will likely be too large to upload here, if so please upload to a file sharing service.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file
 
The maximum was 30MB, so I thought that 23MB will fit just fine, but probably it didn't.
I don't see a file attached in my previous post, which I did.The TransferKit isn't reachable, because their ip has changed.
The SendFileOnline didn't upload and stayed on 0%
The WeTransfer needs a email-address to inform about the file I have for you and I don't have this.
https://synasmg21.synology.me:5001/sharing/rMRJNTKeg
123456
 

Attachments

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Hi Gary,
===
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-06-17 05:25:16.465
Microsoft Windows Server 10 Build 17763 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml

WARNING: File C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml to C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-t..enseserver-lrwizdll_31bf3856ad364e35_10.0.17763.1_none_f5101f628983b202\LServer_PKConfig.xml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2023-06-17 05:25:17.183
Script hash: jFnwmyNVi5iYuoPqr0pl1vG8odrfTgaSStWJaCHeRR0=
----------------------EOF-----------------------
===
 

Attachments

Please try updating, and if successful let me know.

If unsuccessful please post me your latest CBS.log file. (no need to post the contents of the whole CBS folder, just the CBS.log will do)
 
Yes, this last script and file fixed it for me and I am able to use the Windows Update again.
Thank you for this and your help and the help of this forum is very much appreciated!
 
You're welcome. Glad to hear that we were able to help you, and that you can now update.

I'll mark this topic as solved then.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top