[SOLVED] Server 2019 - CU failing since October 2023

[jiroyuen]

Performed the following:

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 77% complete.

Windows Resource Protection could not perform the requested operation.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.4851

[===========================96.1%======================= ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>

 

[Maxstar]

Hi and welcome to Sysnative,


Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[jiroyuen]

SFCFix txt attached.

The SFC /Scannow completed 100%.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Should I try installing the update again?

 

[jiroyuen]

Re-ran windows update and it still failed to apply CU.


CBS log attached.

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[jiroyuen]

Components uploaded to wetransfer.
COMPONENTS.zip

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jiroyuen]

Got the following when running the DISM command.
I have attached the CBS log. Also attached the dism log.

 

[Maxstar]

Hi,

Do you have a similar server to check if the following folders exist? If so copy them in a ZIP-file and attach this file to your next post.

C:\Windows\WinSxS\amd64_netfx4-presentationnative_b03f5f7f11d50a3a_4.0.15744.161_none_e5a433a9fc343a98
C:\Windows\WinSxS\x86_mscorlib_b77a5c561934e089_4.0.15744.161_none_5f36479c67063e6a
C:\Windows\WinSxS\x86_netfx4-clr_dll_b03f5f7f11d50a3a_4.0.15744.161_none_7e0a661799cff329
C:\Windows\WinSxS\x86_netfx4-clrjit_dll_b03f5f7f11d50a3a_4.0.15744.161_none_621aa6172ed6fe4a

 

[jiroyuen]

Yes - attached are the folders from another server. However this folder "amd64_netfx4-presentationnative_b03f5f7f11d50a3a_4.0.15744.161_none_e5a433a9fc343a98" was empty.

 

[Maxstar]

Hi,

Maybe you can find this one on another server, this is the last component I'll need to create a complete fix.

C:\Windows\WinSxS\amd64_netfx4-presentationnative_b03f5f7f11d50a3a_4.0.15744.161_none_e5a433a9fc343a98

 

[jiroyuen]

Apologies for taking so long. It took me a while to try and find this from another server.
Attached is the last component.

 

[Maxstar]

Hi,

Thank you, here's the complete fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jiroyuen]

Yes - that has fixed it! I was able to apply the latest CU update successfully.
Thank you for you help.

I have another server that has a similar issue. Shall I log a separate thread for that? Its actually the server I had cloned this one from.

 

[Maxstar]

Hi,

You're welcome. Glad to here the issue has been resolved, and many thanks for providing the files I couldn't found...

Start a new thread for the other server, then we can mark this thread as solved.