[SOLVED] Server 2019 0x8007371c error when updating

[ChrisWa]

Hello,

I hope you can help me.

I have an server 2019 vm which will not update. It gives error code 0x8007371c, and if i search for this error it says the configuration registry database is corrupt. I have tried everything, but nothing resolved this problem.

CBS.log is attached

Thanks!

 

[Maxstar]

Hi and welcome to Sysnative,

Upload the SCHEMA.DAT file

• Navigate to C:\Windows\System32\SMI\Store\Machine and copy the SCHEMA.DAT file to your desktop.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named SCHEMA.ZIP on your desktop.
• Attach this ZIP-file to your next reply.

 

[ChrisWa]

Hi Maxstar,

Thanks for your help en respons.
I have added the attachment as you requested

 

[Maxstar]

Hi,

Replace the SCHEMA.DAT file
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

• Download the attached Schema.zip file and save it to your desktop, right-click on it and select Extract all.
• Navigate to C:\Windows\System32\SMI\Store\Machine and rename the SCHEMA.DAT file to SCHEMA.old
• Copy the SCHEMA.DAT file on your desktop into the above directory.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

 

[ChrisWa]

Hi,

Because it's an production server, it is not possible to reboot directly. So i have a reboot planned for tonight, and i will test it tomorrow.
I'll let you know!

 

[Maxstar]

That's fine, I will see the result tomorrow...

 

[ChrisWa]

Goodmorning!

The server had a restart last night, and i have updated the server succesfully!
Many thanks for your help!

 

[Maxstar]

Good morning too.

You're welcome. Glad to hear the problem has been resolved...