[SOLVED] Server 2016 - WU issue

Z

Zirion

Member
Joined
Aug 23, 2022
Posts
10
Hi all,

Having issues installing august SSU on server 2016. Tried many DISM options, sfc /scannow etc to no avail. I've seen some good results from other people on this forum. Can anyone help?
There are 2 updates hanging on install pending and when I try to delete them using DISM the result in the following error:
dism /online /remove-package /packagename:package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4480.1
dism /online /remove-package /packagename:package_for_RollupFix~31bf3856ad364e35~amd64~~14393.4946.1.5
->
An error occurred - Package_for_RollupFix Error: 0x80070490
Error: 1168
Element not found.

Any assistance is welcome.
EDIT: oh yeah whenever this server tries to install any WU, it's also stuck in a bootloop until suddenly powered off during boot - then it boots again normally. This bootloop is rather fast and shows Trusted Modules Installer / Getting Windows ready.
sfc /scannow is clean

Kind regards,
Niko
 
Last edited:
SFCfix output (ran as admin):
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
 
Hi and welcome to Sysnative

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Rich (BB code): 
2022-08-23 09:49:52, Info                  CSI    000070f8@2022/8/23:07:49:52.858 CSI Transaction @0x1be746d4690 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000000 and client id 'TI4.30979780_3985043179:4/Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4480.1'

2022-08-23 09:49:52, Info                  CBS    Failed reading Inf hash for driver operation sequenceID 169 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-08-23 09:49:52, Info                  CBS    Failed loading a driver operation [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-08-23 09:49:52, Error                 CBS    Doqi: Failed loading driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-08-23 09:49:52, Info                  CBS    Failed loading driver operation queue [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Rich (BB code): 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\DriverOperations\1\169]
"Identity"="scmbus.inf, Culture=neutral, Type=driverUpdate, Version=10.0.14393.4704, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
"Session"="30940627_2582043383"
"UpdateID"="Package_3678_for_KB5010359~31bf3856ad364e35~amd64~~10.0.1.5~5010359-7577_neutral"
"Inf"="scmbus.inf"
"Arch"="amd64"
"Ranking"=dword:00000002
"Operation"=dword:00000000
"Flags"=dword:00000000

Hi,

No problem at all, could you please attach the following log file to check the problematic driver and a copy of the COMPONENTS hive.
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Last edited:
Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Please try to update Windows, if it fails attach a new copy of the CBS log.
 
Hi Max,

It went into a bootloop again:
1. Boot (Windows logo)
2. Please wait for the TrustedInstaller
3. Gettings Windows ready - Don't turn off your computer
4. Shutting down

This all takes like 30 seconds. The only way to get it to boot normally again is to do a sudden power off while it's processing "Getting Windows ready".

2x CBS logs attached (log rotated)
WU's started around 09:40, reboot around 10:30

2022-09-26 10:35:37, Info CBS Failed reading Inf for driver operation sequenceID 39 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-09-26 10:35:37, Info CBS Failed loading a driver operation [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-09-26 10:35:37, Error CBS Doqi: Failed loading driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-09-26 10:35:37, Info CBS Failed loading driver operation queue [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-09-26 10:35:37, Error CBS Startup: Failed initializing driver operation queue [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Kind regards,
Niko
 

Attachments

Hi,

This time a value for another driver is missing.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Please try to update Windows, if it fails attach a new copy of the CBS log.
 

Attachments

This looks good, so hopefully the update can now be installed without issues. If it fails attach a new copy of the CSB log.
 
Hi Max,

Thanks a lot! All updates installed successfully now.:love:
So it were just some permission issues on driver regkeys in the ComponentStore?

Kind regards,
Nikolai
 
Hi,

You're welcome. Glad to hear all updates installed succesfully now... (y)

This was not a problem with permissions, but certain values were missing in the CBS hive under the DriverOperations subkey. See post#9 and #13.

I'll mark this thread as solved...
 
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