Server 2016 WU/DISM/SFC Issues: 0x80240439, 0x8007000d, 413 Request Entity Too Large

Tea

Member
Joined
Jun 7, 2023
Posts
7
I've included a copy of the CBS Log. I've also added an image of the windows update troubleshooter. I've attempted to rename the software distribution & catroot2. I've run dism /online /restorehealth & sfc /scannow. The other errors listed in the title are from the windows update log. Please let me know if you require additional information.
 

Attachments

  • CBS - Copy.log
    CBS - Copy.log
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  • 1686152339150.png
    1686152339150.png
    20.9 KB · Views: 7
Hi and welcome to Sysnative,

Upload a copy of the CBS folder with all the previous logs.
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
Hi,

Upload your DRIVERS Hive
  • Navigate to C:\Windows\System32\config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

I'll have to handle this later then, this is a currently running server. I will get back to you with results later tonight/tomorrow. Thank you for your time.
 

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